Firefox, Canvas Plug-ins (Zoom)

How to turn off Enhanced Tracking Protection in FireFox to allow you to use the Zoom Client plug-in within Canvas.

Firefox's enhanced security measures can prevent you from using various plug-ins within Canvas, such as Zoom Client. To resolve this issue, you will need to turn off Enhanced Tracking Protections in Firefox.

To do this, log into Canvas in Firefox. Click on the shield icon. 

A screenshot of FireFox with the shield icon highlighted

A little window with protection settings will appear. Toggle the "Enhanced Tracking Protection" button to OFF.

A screenshot of FireFox's Enhanced Tracking Protection toggle switch

The Canvas page will refresh and then you will be able to access Zoom Client and other Canvas plug-ins without issue. 

The below picture shows how protections for Canvas should look.

A screenshot of FireFox's Enhanced Tracking Protection toggled off



Keywords:canvas, FireFox, Zoom, Plug-in, Security, enhanced tracking protection for users   Doc ID:124812
Owner:Christina S.Group:University of Illinois School of Information Sciences
Created:2023-03-14 11:43 CDTUpdated:2023-03-28 11:05 CDT
Sites:University of Illinois School of Information Sciences
CleanURL:https://answers.uillinois.edu/ischool/canvas-plug-ins-zoom-for-firefox-users
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