Zoom: "Unauthorized User" SSO Error

Covers what to do when Zoom gives the error message: "unauthorized user"

If you are trying to join a Zoom meeting and receiving an error message about being an "unauthorized user," it is likely because you have not logged into your UIUC Zoom account using single sign-on (Zoom - Signing in via SSO (Required)). Open the Zoom app, then sign in with SSO. After you have signed in, try launching the course from Canvas again.

Zoom error message saying "This meeting is for authorized participants only. Click "Sign In to Join" to sign into Zoom with an email address authorized for joining this meeting."


Keywords:
zoom, SSO, "logging in", accounts, "Unauthorized User", "Users error", unauthorized, "single sign on", "single sign-on", "sign on", login, "log into Zoom"
Doc ID:
124875
Owned by:
iSchool U. in School of Information Sciences
Created:
2023-03-15
Updated:
2024-07-10
Sites:
University of Illinois School of Information Sciences
Clean URL:
https://answers.uillinois.edu/ischool/sso-error-unauthorized-user