SSO Error: "Unauthorized User"

This is a short explanation on what to do when zoom gives the error message:"unauthorized user".

If you are trying to join a Zoom meeting and getting an error message about being an "unauthorized user," it is likely because you have not logged into your UIUC Zoom account using SSO (Single Sign-On.) 

Image of zoom error message




Keywords:zoom, SSO, logging in, accounts Unauthorized User Users error   Doc ID:124875
Owner:Spring O.Group:University of Illinois School of Information Sciences
Created:2023-03-15 15:39 CDTUpdated:2023-05-22 15:17 CDT
Sites:University of Illinois School of Information Sciences
CleanURL:https://answers.uillinois.edu/ischool/sso-error-unauthorized-user
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