Welcome
KnowledgeBase (KB) is a web-based platform that makes it easy to create, manage, share, and maintain online documentation. It serves as a centralized repository for the University of Wisconsin–Madison and other higher education institutions to store and organize knowledge, helping users quickly find the information they need.
The KB contains a wide range of searchable content, including technical documentation, instructions, policies, procedures, and other reference materials. It enables content creators and administrators to efficiently develop, categorize, and maintain information while empowering end users to access reliable resources independently.
The KB team provides support, training, guidance, and consultation for administrators and editors. For assistance, contact kb-team@doit.wisc.edu. We also encourage all KnowledgeBase editors and administrators to participate in the KB Advisory Group.
KB User Group Meeting
Register for the 2026 KB User Group Meeting!
This year's meeting will be held the week of August 3-7. Registration is still open through the end of the week.
You can preview our agenda in the User's Guide, or, if you're already registered, connect to sessions through the event app!
For more information on the KB User Group Meeting, please see our FAQ.
KB Basics - Start Here
Top Documents
- About the KnowledgeBase
- KB User's Guide - Users Tab - Adding a User to your Group
- KB User's Guide - Embedding Code Snippets in a KB Document
- KB Author Training - Body Field - Using the TinyMCE Editor
- KB User's Guide - Syntax-highlighted Code Snippets Examples
- KB User's Guide - Documents Tab - Document Workflow
- Knowledgebase User's Guide - Contact and Support Information
- KB User's Guide - Documents Tab - A Guide to using DIV and SPAN
- KB User's Guide - Home Tab - Upload Profile Photo
- KB User's Guide - Settings Tab - Managing Group Relationships
Documents Recently Updated
- KB User's Guide - Documents Tab - Embedding user specific content in KB documents (HTML editor only)
- KB User's Guide - News Tab - Summary
- KB User's Guide - Documents Tab - Where To Place <link> Tags
- KnowledgeBase (KB) Training
- KB User's Guide - Documents Tab - Batch Update
