KB User's Guide - General Info - Subscribe to Changes

The following explains how to receive an email notification whenever a change is made to a document.

Subscribe to Internal Documents

Authenticated users (e.g. those who sign into a KB live site with their campus credentials to view documents) are able to subscribe to a specific document and receive a change notification via email. This email will notify you when a "major" change is made to a document.

Note: Whether or not a change is marked as "minor" or "major" is controlled by the author via a setting on the document edit screen.

How to Subscribe to Document Change Notifications

The Subscribe to changes button is at the bottom of a document when viewing from the live site. If you are not currently logged into the KB or another campus application, you will be directed to log in with your campus credentials upon clicking the button. If you are successfully authenticate, you will be subscribed to future change notifications.

The document information table at the bottom of a live document. The Subscribe to changes button is circled in red.

A confirmation page will indicate all documents to which you have subscribed. The resulting page also allows you to unsubscribe with one click, document by document. The image below is that of a confirmation page that you have successfully subscribed to Document 22302, "Creating Table of Contents (TOC) with a KB page using jQuery"

The Feedback confirmation page.

To unsubscribe, click on the Unsubscribe link in the far right column of the table. A message will appear verifying the removal of your subscription. The image below shows that you have successfully unsubscribed and shows your remaining subscriptions.

Feedback page showing deletion confirmation message circled in red.

Accessing Subscriptions via the Settings Tab

Those with access to the Settings Tab may see their user subscriptions:

Navigating to KB Admin Tools > Settings tab > Subscriptions link will lead you to the User Subscriptions screen.

The User Subscriptions page in the KB Admin Tools

From here you may search your subscriptions by filtering by:

Document ID numbers - enter Document ID number, comma-delimit multiple Doc ID numbers
All Topics - displays that KB Site's topics in a dropdown menu
Docs owned by group - select from All groups, My group, Other groups from the dropdown menu
User - select a specific user and display his/her subscriptions
Limit - Adjust the limit of subscriptions displayed, defaults to 25 but goes up to 2000

You may also save the displayed subscription list as a .CSV file.