The KB User Group Meeting (KB UGM) is our annual gathering of KB admins and partners. Throughout the week, we'll discuss a broad range of topics in the hopes that we can share our experiences, knowledge, and learn from each other.

Where KB Advisory Group Meetings are focused on specific updates and changes that have been or are planned to be made to the KB, the KB User Group meeting focuses on high-level topics and discussions. Additionally, the KB User Group Meeting offers opportunities to engage with other KB admins to learn about what others are doing in their respective KB spaces.

The 2025 KB User Group Meeting will be completely virtual, with the exception of an optional in-person networking event at the end of week. Sessions will likely include mix of live presentations and interactive sessions. We try to offer sessions that cover functional areas (e.g. content formatting best practices, outreach to end users, etc.) as well as those that are more focused on technical information (e.g. using the KB APIs, advanced content development, etc.).

We aim to touch on different topics from year-to-year, and we typically finalize a specific agenda for the current year a few weeks in advance of the KB UGM. To get a sense of what might be covered, here is a list of high-level topics that have been covered in some way in the past and/or proposed for this year:

• Formatting/organizing content within documents (e.g. working with templates, creating interactive content, embedding content, etc.)
• Creating accessible and usable content
• What is ahead on the KB's service roadmap
• Ways to use the KB API to embed content in other websites and applications

You can register via our event page on the Webex Events (formerly Socio) events platform. Registration is free. To register:

1. Open the event registration page.
2. Select the Get Ticket button.
3. Fill out the attendee form with the requested information and accept the Terms of Service.
4. Click Place Order.
5. You are registered! On the confirmation screen, you will have the option to add the event to your calendar. You will receive an email confirming your registration, which will also include an event invite.

We will make sure that we only use software that can be run via web browser. Some of these may require a plug-in be installed, but you won't need to install a new application unless you choose to.

We also make sure that any tools or software used do not require UW-Madison authentication, which allows our partner institutions to attend sessions.

• For 2025, the virtual event will be hosted in Webex Events (formerly Socio). The agenda and session links will be accessible on that platform in an "event app", which can be accessed both on a normal browser as well as the UW Events mobile app.
• The sessions themselves will be conducted in Zoom.
• Some sessions may use additional collaborative/engagement tools, which will all be browser based and free to use for guests. Examples of tools used in the past include Google Docs, Mural, and Padlet.

Yes, the majority of sessions will be recorded and uploaded to Kaltura for viewing after the UGM is over. Sessions involving group discussion, such as breakout rooms, may not be recorded.

For past years, you can find playlists of our recorded sessions in Kaltura.