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KB User's Guide - Documents Tab - Document Flow Chart

This flow chart is intended to give a quick overview of the process of creating, sharing, reviewing and editing KB documents.

The next step after you create a KB document depends on whether you, yourself, have publish rights. This diagram will guide your through a process to follow if you DO have publish rights or if an Admin with publish rights needs to approve edits and updates before publication.


document workflow for those with publish permissions and those who have to ask their Group Admin to approve their document changes

Download this file, docworkflow_10_20_2013.pdf should you want a printable version of this diagram.