KnowledgeBase User's Guide Search Results

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2023-06-01

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

Group: KB User's Guide
Views this week: 84
Total views: 41197

ID: 13301

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2023-05-11

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

Group: KB User's Guide
Views this week: 102
Total views: 6649

ID: 127188

KB User's Guide - Explanation of User Types and Access Levels

Last updated on 2024-09-03

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

Group: KB User's Guide
Views this week: 95
Total views: 31508

ID: 36826

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-07-24

This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...

Group: KB User's Guide
Views this week: 129
Total views: 50928

ID: 5338

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

Group: KB User's Guide
Views this week: 109
Total views: 41565

ID: 29768

KB User's Guide - Settings Tab - Group Spaces Screen

Last updated on 2024-05-07

There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.

Group: KB User's Guide
Views this week: 63
Total views: 27797

ID: 18597

KB User's Guide - Settings - Updating a Group Contact

Last updated on 2024-09-03

All KB spaces must have a primary contact listed with at least one name and email address, known as the group space contact. This document will show you how to update the group contact field when this role is changing within your unit.

Group: KB User's Guide
Views this week: 89
Total views: 24247

ID: 36747

KB User's Guide - Users Tab - Group Authorization

Last updated on 2023-05-16

This document describes how to create User Group Authorization rules in order to grant a select group automated read access to either your Live internal KB site or read and write access to a specific KB documents.

Group: KB User's Guide
Views this week: 85
Total views: 32149

ID: 22116

KB User's Guide - Users Tab - Remove User from This Group

Last updated on 2023-07-24

This document explains the behavior of the Remove User from This Group button on the Users tab in the KB Admin Tools.

Group: KB User's Guide
Views this week: 61
Total views: 26034

ID: 15205

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2024-05-30

Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.

Group: KB User's Guide
Views this week: 52
Total views: 16461

ID: 112194

KB User's Guide - Users Tab - Updating a User's Default KB Group Space via the Users Tab

Last updated on 2023-08-07

This document demonstrate how Group Space Admin, who has access to the Users Tab, can update the Default Group Space of a user in their own Group Space. Use Case : A KB Admin from Group Space A grants access to an user who still has access to Group ...

Group: KB User's Guide
Views this week: 59
Total views: 28094

ID: 5961

KB User's Guide - Home Tab - Updating Your Default KB Group Space via the Home Tab

Last updated on 2023-06-15

When you open the KB Admin Tools, it can open up to the KB Group of your choice. This document will show you how to change your default KB Group setting.

Group: KB User's Guide
Views this week: 63
Total views: 29794

ID: 5240

KB User's Guide - Documents Tab - Requesting a Document From Another Group

Last updated on 2024-06-17

In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...

Group: KB User's Guide
Views this week: 60
Total views: 31713

ID: 43054

KB User's Guide - Settings Tab - Managing Group Relationships

Last updated on 2023-06-01

The Group Relations link allows KB group administrators to manage key relationships with other KB spaces. This includes automated sharing with the Unified KB, sharing with individual spaces, inheriting internal KB access, and trusting activation ...

Group: KB User's Guide
Views this week: 84
Total views: 33926

ID: 5797

2024 KnowledgeBase (KB) User Group Meeting

Last updated on 2024-08-12

Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

Group: KB User's Guide
Views this week: 164
Total views: 4727

ID: 137917

2023 KnowledgeBase (KB) User Group Meeting

Last updated on 2024-06-13

Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

Group: KB User's Guide
Views this week: 81
Total views: 8019

ID: 129206

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2024-05-30

Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

Group: KB User's Guide
Views this week: 0
Total views: 2060

ID: 119485