KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire
Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...- Group: KB User's Guide
- Views this week: 84
- Total views: 41197
Knowledgebase User's Guide - Contact and Support Information
Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents.
Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).- Group: KB User's Guide
- Views this week: 102
- Total views: 6649
KB User's Guide - Explanation of User Types and Access Levels
Last updated on 2024-09-03
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.- Group: KB User's Guide
- Views this week: 95
- Total views: 31508
KB User's Guide - Users Tab - Adding a User
Last updated on 2024-07-24
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...- Group: KB User's Guide
- Views this week: 129
- Total views: 50928
KB User's Guide - Documents Tab - Batch Transfer
Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...- Group: KB User's Guide
- Views this week: 109
- Total views: 41565
KB User's Guide - Settings Tab - Group Spaces Screen
Last updated on 2024-05-07
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.- Group: KB User's Guide
- Views this week: 63
- Total views: 27797
KB User's Guide - Settings - Updating a Group Contact
Last updated on 2024-09-03
All KB spaces must have a primary contact listed with at least one name and email address, known as the group space contact. This document will show you how to update the group contact field when this role is changing within your unit.- Group: KB User's Guide
- Views this week: 89
- Total views: 24247
KB User's Guide - Users Tab - Group Authorization
Last updated on 2023-05-16
This document describes how to create User Group Authorization rules in order to grant a select group automated read access to either your Live internal KB site or read and write access to a specific KB documents.- Group: KB User's Guide
- Views this week: 85
- Total views: 32149
KB User's Guide - Users Tab - Remove User from This Group
Last updated on 2023-07-24
This document explains the behavior of the Remove User from This Group button on the Users tab in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 61
- Total views: 26034
2021 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-05-30
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.- Group: KB User's Guide
- Views this week: 52
- Total views: 16461
KB User's Guide - Users Tab - Updating a User's Default KB Group Space via the Users Tab
Last updated on 2023-08-07
This document demonstrate how Group Space Admin, who has access to the Users Tab, can update the Default Group Space of a user in their own Group Space. Use Case : A KB Admin from Group Space A grants access to an user who still has access to Group ...- Group: KB User's Guide
- Views this week: 59
- Total views: 28094
KB User's Guide - Home Tab - Updating Your Default KB Group Space via the Home Tab
Last updated on 2023-06-15
When you open the KB Admin Tools, it can open up to the KB Group of your choice. This document will show you how to change your default KB Group setting.- Group: KB User's Guide
- Views this week: 63
- Total views: 29794
KB User's Guide - Documents Tab - Requesting a Document From Another Group
Last updated on 2024-06-17
In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...- Group: KB User's Guide
- Views this week: 60
- Total views: 31713
KB User's Guide - Settings Tab - Managing Group Relationships
Last updated on 2023-06-01
The Group Relations link allows KB group administrators to manage key relationships with other KB spaces. This includes automated sharing with the Unified KB, sharing with individual spaces, inheriting internal KB access, and trusting activation ...- Group: KB User's Guide
- Views this week: 84
- Total views: 33926
2024 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-08-12
Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 164
- Total views: 4727
2023 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-06-13
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 81
- Total views: 8019
2022 KnowledgeBase (KB) User Group Meeting [Campus login required]
Last updated on 2024-05-30
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 0
- Total views: 2060
My KB Group Space: A First Look
Last updated on 2023-09-06
Please review this very high level document which paints the KB in very broad strokes.- Group: KB User's Guide
- Views this week: 50
- Total views: 23144
2020 KnowledgeBase (KB) User Group Meeting
Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.- Group: KB User's Guide
- Views this week: 54
- Total views: 17493
KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" option in the Group Spaces Screen
Last updated on 2023-06-01
This document explains how to hide restricted documents from internal live site Search results.- Group: KB User's Guide
- Views this week: 68
- Total views: 26117
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