KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content
Last updated on 2023-10-18
The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.- Group: KB User's Guide
- Views this week: 125
- Total views: 41222
KB User's Guide - Users Tab - User Lacks Permissions or Cannot Log Into KB Admin Tools
Last updated on 2022-03-08
This document describes what to do if a user reports that they are not getting the correct level of access when they are logged into the KB Admin Tools, or if they report that they are being redirected to the external KB after logging in.- Group: KB Process
- Views this week: 30
- Total views: 9136
KB User's Guide - Stats Tab - Docs by Helpfulness Link and Scores
Last updated on 2023-08-21
This document describes how to view helpfulness score logs in the KB Admin Tools, as well as how to reset/purge these scores for documents on your KB site- Group: KB User's Guide
- Views this week: 78
- Total views: 33715
KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page One
Last updated on 2025-06-02
This document demonstrates the use of the Up, Previous, and Next functionality. This document is the first page in a series of four documents. This could serve as the Table of Contents or top most document in the document tree.- Group: KB User's Guide
- Views this week: 87
- Total views: 35276
KB User's Guide - General Info - Known Issues [Campus login required]
Last updated on 2021-06-01
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.- Group: KB User's Guide
- Views this week: 0
- Total views: 2
KB User's Guide - Documents Tab - Manually Enterable KB Custom classes
Last updated on 2023-07-24
There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.- Group: KB User's Guide
- Views this week: 55
- Total views: 23889
KB Author Training - Title, Keywords, and Summary Fields
Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...- Group: KB User's Guide
- Views this week: 81
- Total views: 39703
KB User's Guide - Documents Tab - Reference a Collection of Documents with a single URL
Last updated on 2023-07-27
This document will show you how to efficiently reference a collection of documents with a single URL.- Group: KB User's Guide
- Views this week: 59
- Total views: 36293
KB User's Guide - Document Edit Screen (Beta) Overview
Last updated on 2025-06-26
This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is currently available to early adopters and will eventually replace the original edit screen.- Group: KB User's Guide
- Views this week: 136
- Total views: 330
2024 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-08-12
Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 78
- Total views: 11839
KB User's Guide - API - Articles
Last updated on 2025-02-25
This document provides information in the Articles API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 74
- Total views: 36628
KB User's Guide - Documents Tab - The "Save As..." Button
Last updated on 2023-06-06
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand NEW document, no matter the status of the original document. The Save As... button is located at the top of a document as well as underneath ...- Group: KB User's Guide
- Views this week: 44
- Total views: 27346
2020 KnowledgeBase (KB) User Group Meeting
Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.- Group: KB User's Guide
- Views this week: 55
- Total views: 20631
KB User's Guide - KB Admin Tools - Login to the KB Admin Tools (UW Madison Only)
Last updated on 2024-02-14
Admins and users with access to the KB Admin Tools can use the info on this page to create and modify documents in their KB space.- Group: KB User's Guide
- Views this week: 60
- Total views: 32258
KB User's Guide - Documents Tab - Blogging
Last updated on 2024-07-09
Blogging functionality allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that blogging works *only on* internal sites/documents.- Group: KB User's Guide
- Views this week: 58
- Total views: 29223
KB User’s Guide - Settings Tab - Apply a custom homepage layout
Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.- Group: KB User's Guide
- Views this week: 73
- Total views: 10451
KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site
Last updated on 2024-07-02
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.- Group: KB User's Guide
- Views this week: 68
- Total views: 32543
KB User's Guide - Users Tab - Overview of User Permissions
Last updated on 2024-10-01
This document explains each of the user permissions found under the Users tab.- Group: KB User's Guide
- Views this week: 77
- Total views: 4679
KB User's Guide - Home Tab - My Profile
Last updated on 2024-10-15
The My Profile screen allows you to change personal information in your user profile. From this page, you can also adjust how you interact with the KB by adjusting your default KB group, default tab and the editor mode selection that best suits ...- Group: KB User's Guide
- Views this week: 82
- Total views: 37733
KB User's Guide - API - Connecting to the Internal API [Campus login required]
Last updated on 2024-07-10
This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.- Group: KB User's Guide
- Views this week: 0
- Total views: 9
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