KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin
Last updated on 2024-02-14
This document explains the 'To The Top' plugin in the TinyMCE editor.- Group: KB User's Guide
- Views this week: 60
- Total views: 2968
KB User's Guide - Documents Tab - Import & Export
Last updated on 2024-02-14
The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...- Group: KB User's Guide
- Views this week: 69
- Total views: 33394
KB User's Guide - Documents Tab - Uploading Images and Other Attachments
Last updated on 2024-02-01
Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).- Group: KB User's Guide
- Views this week: 106
- Total views: 49346
KB User Guide - FAQ
Last updated on 2024-01-31
This document addresses many frequently asked questions.- Group: KB User's Guide
- Views this week: 75
- Total views: 41545
KB User's Guide - Advanced HTML - Creating Collapsing and Expanding Panels
Last updated on 2024-01-24
This document describes how to add expandable/collapsible panels to a KB document. These panels provide a useful way to organize longer-form content, especially in situations where the reader may only need to read sections that apply to them.- Group: KB User's Guide
- Views this week: 96
- Total views: 31601
KB User's Guide - Settings Tab - Searching / Sorting Options
Last updated on 2023-12-18
KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.- Group: KB User's Guide
- Views this week: 55
- Total views: 33813
KB User's Guide - Documents Tab - Editing a Shared Document
Last updated on 2023-12-18
This document describes how the document edit screen will appear when you edit a document that has been shared by another group.- Group: KB User's Guide
- Views this week: 59
- Total views: 3360
KB User's Guide - Assessment Tab - New Question
Last updated on 2023-12-12
This document will show you how to create a new Question for use with the Assessment Module.- Group: KB User's Guide
- Views this week: 68
- Total views: 31911
KB User's Guide - Unique Keywords
Last updated on 2023-12-05
This document explains how to view a list of unique keywords used in your documents in the KB Admin Tools and on the live site.- Group: KB User's Guide
- Views this week: 56
- Total views: 26591
KB User's Guide - Settings Tab - Quick Search Options and Menus
Last updated on 2023-12-05
Learn how to include Quick Search Options to your KB Site's Menu.- Group: KB User's Guide
- Views this week: 53
- Total views: 52159
KB User's Guide - General Info - Live Search Results Screen and Its Features
Last updated on 2023-12-05
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...- Group: KB User's Guide
- Views this week: 103
- Total views: 39364
KB User's Guide - General Info - Quick Search Options
Last updated on 2023-12-04
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...- Group: KB User's Guide
- Views this week: 66
- Total views: 31220
KB User's Guide - Documents Tab - Edit a Template
Last updated on 2023-11-20
The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.- Group: KB User's Guide
- Views this week: 78
- Total views: 24819
KB User's Guide - Documents Tab - Using the "Create a Doc from..." Page
Last updated on 2023-11-20
This document explains how to access and use the templates you have created from the "Create a Doc from..." page.- Group: KB User's Guide
- Views this week: 53
- Total views: 25486
KB User's Guide - Documents Tab - Creating and Using Templates
Last updated on 2023-11-20
The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...- Group: KB User's Guide
- Views this week: 71
- Total views: 40243
KB User's Guide - General Info - Checking KB Documents for Accessibility
Last updated on 2023-11-20
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.- Group: KB User's Guide
- Views this week: 63
- Total views: 30236
KB User's Guide - Documents Tab - TinyMCE Accessibility Checker
Last updated on 2023-10-23
This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.- Group: KB User's Guide
- Views this week: 65
- Total views: 10224
KB User's Guide - News Tab - Viewing News Items
Last updated on 2023-10-16
This document explains how to view News items in the KB Admin Tools and on your live site(s).- Group: KB User's Guide
- Views this week: 49
- Total views: 28424
KB User's Guide - Documents Tab - Minor vs Major Document Changes
Last updated on 2023-10-12
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.- Group: KB User's Guide
- Views this week: 68
- Total views: 14314
KB User's Guide - Documents Tab - Document Searching and Sorting
Last updated on 2023-10-09
The Documents tab includes many ways to search for documents.- Group: KB User's Guide
- Views this week: 81
- Total views: 34356
Not finding what you are looking for? Suggest a new document be created, or try searching again with multiple search terms.
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