KB User's Guide - Sensitive and Restricted Data Policy
Last updated on 2024-06-03
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.- Group: KB User's Guide
- Views this week: 151
- Total views: 9883
KB User's Guide - Documents Tab - Review Mode Button Descriptions
Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.- Group: KB User's Guide
- Views this week: 96
- Total views: 28900
KB User's Guide - Documents Tab - Left Navigation Bar Links
Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools- Group: KB User's Guide
- Views this week: 177
- Total views: 58936
KB User's Guide - API - Setting Up an Internal API Account [Campus login required]
Last updated on 2024-04-12
This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.- Group: KB User's Guide
- Views this week: 0
- Total views: 18207
KB User's Guide - Documents Tab - Basic HTML Commands
Last updated on 2024-03-11
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.- Group: KB User's Guide
- Views this week: 97
- Total views: 47879
KB User's Guide - Topics Tab - Displaying the Meta-Description of a Topic In Search Results
Last updated on 2024-03-05
On this page, we describe how to associate a document with a topic, so that when a user selects the topic from the dropdown list on the live site, the content of that "super doc" will be displayed above the list of search results.- Group: KB User's Guide
- Views this week: 131
- Total views: 35941
KB User’s Guide - Settings Tab - Apply a custom homepage layout
Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.- Group: KB User's Guide
- Views this week: 126
- Total views: 11351
KB User's Guide - Settings Tab - Content Modules
Last updated on 2024-03-05
The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...- Group: KB User's Guide
- Views this week: 162
- Total views: 73706
KB User's Guide - General Info - KB Features
Last updated on 2024-03-05
An introduction to the features of the KnowledgeBase.- Group: KB User's Guide
- Views this week: 116
- Total views: 31283
KB User's Guide - General Info - Overview of Roles and Responsibilities
Last updated on 2024-03-05
This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...- Group: KB User's Guide
- Views this week: 245
- Total views: 44280
KB User's Guide - Documents Tab - No Frill Parameter at the Document Level
Last updated on 2024-02-29
Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.- Group: KB User's Guide
- Views this week: 128
- Total views: 37411
KB User's Guide - Documents Tab - Inactive Documents
Last updated on 2024-02-29
This document will discuss the Inactive document.- Group: KB User's Guide
- Views this week: 165
- Total views: 34215
KB User's Guide - Documents Tab - Deactivate or Delete a Template
Last updated on 2024-02-14
The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.- Group: KB User's Guide
- Views this week: 124
- Total views: 29994
KB User's Guide - Documents Tab - How To View Revision History
Last updated on 2024-02-14
This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.- Group: KB User's Guide
- Views this week: 162
- Total views: 38492
KB User's Guide - Documents Tab - TinyMCE Custom Button Plugin
Last updated on 2024-02-14
This document explains the Custom Button plugin in the TinyMCE editor.- Group: KB User's Guide
- Views this week: 68
- Total views: 5484
KB User's Guide - Documents Tab - TinyMCE Content Restore Plugin
Last updated on 2024-02-14
This document explains the Content Restore plugin in the TinyMCE editor.- Group: KB User's Guide
- Views this week: 111
- Total views: 6556
KB User's Guide - Documents Tab - How to Create Anchor Tags and Links
Last updated on 2024-02-14
If you need to link to a specific section within a document, you can do so by using an anchor and a link that points to that anchor. This document contains step-by-step instructions on how to add anchor tags and links to your documents.- Group: KB User's Guide
- Views this week: 148
- Total views: 40710
KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin
Last updated on 2024-02-14
This document explains the 'To The Top' plugin in the TinyMCE editor.- Group: KB User's Guide
- Views this week: 116
- Total views: 7319
KB User's Guide - Documents Tab - Import & Export
Last updated on 2024-02-14
The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...- Group: KB User's Guide
- Views this week: 148
- Total views: 38414
KB User Guide - FAQ
Last updated on 2024-01-31
This document addresses many frequently asked questions.- Group: KB User's Guide
- Views this week: 124
- Total views: 46611
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