KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Review Mode Button Descriptions

This document will describe the buttons found when looking at a Document in Review Mode.

• Group: KB User's Guide
• Views this week: 23
• Total views: 28213

ID: 19000

KB User's Guide - Documents Tab - Left Navigation Bar Links

Menu items on the left-hand side of the Documents Tab in KB Admin Tools

• Group: KB User's Guide
• Views this week: 35
• Total views: 57814

ID: 8537

KB User's Guide - API - Setting Up an Internal API Account [Campus login required]

This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.

• Group: KB User's Guide
• Views this week: 0
• Total views: 18207

ID: 92052

KB User's Guide - Documents Tab - Basic HTML Commands

This document provides basic HTML commands that are needed for creating KnowledgeBase documents.

• Group: KB User's Guide
• Views this week: 23
• Total views: 47205

ID: 3469

KB User's Guide - Topics Tab - Displaying the Meta-Description of a Topic In Search Results

On this page, we describe how to associate a document with a topic, so that when a user selects the topic from the dropdown list on the live site, the content of that "super doc" will be displayed above the list of search results.

• Group: KB User's Guide
• Views this week: 38
• Total views: 35003

ID: 6275

KB User's Guide - Settings Tab - Content Modules

The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...

• Group: KB User's Guide
• Views this week: 48
• Total views: 72619

ID: 60736

KB User's Guide - General Info - KB Features

An introduction to the features of the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 30
• Total views: 30483

ID: 24584

KB User's Guide - General Info - Overview of Roles and Responsibilities

This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...

• Group: KB User's Guide
• Views this week: 43
• Total views: 42184

ID: 61982

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.

• Group: KB User's Guide
• Views this week: 27
• Total views: 36610

ID: 6274

KB User's Guide - Documents Tab - Inactive Documents

This document will discuss the Inactive document.

• Group: KB User's Guide
• Views this week: 41
• Total views: 33333

ID: 36821

KB User's Guide - Documents Tab - Deactivate or Delete a Template

The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.

• Group: KB User's Guide
• Views this week: 42
• Total views: 29047

ID: 74653

KB User's Guide - Documents Tab - How To View Revision History

This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.

• Group: KB User's Guide
• Views this week: 41
• Total views: 37540

ID: 6534

KB User's Guide - Documents Tab - TinyMCE Custom Button Plugin

This document explains the Custom Button plugin in the TinyMCE editor.

• Group: KB User's Guide
• Views this week: 18
• Total views: 4918

ID: 134337

KB User's Guide - Documents Tab - TinyMCE Content Restore Plugin

This document explains the Content Restore plugin in the TinyMCE editor.

• Group: KB User's Guide
• Views this week: 16
• Total views: 5794

ID: 133950

KB User's Guide - Documents Tab - How to Create Anchor Tags and Links

If you need to link to a specific section within a document, you can do so by using an anchor and a link that points to that anchor. This document contains step-by-step instructions on how to add anchor tags and links to your documents.

• Group: KB User's Guide
• Views this week: 33
• Total views: 39792

ID: 18575

KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin

This document explains the 'To The Top' plugin in the TinyMCE editor.

• Group: KB User's Guide
• Views this week: 34
• Total views: 6569

ID: 135308

KB User's Guide - Documents Tab - Import & Export

The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...

• Group: KB User's Guide
• Views this week: 35
• Total views: 37461

ID: 5249

KB User Guide - FAQ

This document addresses many frequently asked questions.

• Group: KB User's Guide
• Views this week: 38
• Total views: 45759

ID: 6888

KB User's Guide - Advanced HTML - Creating Collapsing and Expanding Panels

This document describes how to add expandable/collapsible panels to a KB document. These panels provide a useful way to organize longer-form content, especially in situations where the reader may only need to read sections that apply to them.

• Group: KB User's Guide
• Views this week: 51
• Total views: 38209

ID: 73277

KB User's Guide - Settings Tab - Searching / Sorting Options

KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.

• Group: KB User's Guide
• Views this week: 45
• Total views: 38364

ID: 5342