KB User's Guide - Settings Tab - Uploading a New Site Logo
Last updated on 2023-05-26
KB Admins, if you want to replace the group logo that displays in the upper left-hand corner of your internal and external KB sites, you can upload a new one under the Site Pref tab. Follow the steps below. If your KB site has the UW Theme for KB ...- Group: KB User's Guide
- Views this week: 47
- Total views: 26630
KB User's Guide - General Info - Manage Your Favorite Documents (for Internal Site only)
Last updated on 2023-05-26
Designating Favorite docs in your Internal KB is great if you often refer to the same set of docs OR if you often refer users to the same set of docs. All of your "Favorited" documents are easily accessed by using the showmyfavoritedocs "Quick ...- Group: KB User's Guide
- Views this week: 51
- Total views: 26252
KB User's Guide - Migrating from Confluence Wiki to the KB
Last updated on 2023-05-25
This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.- Group: KB User's Guide
- Views this week: 62
- Total views: 6569
KB User's Guide - Users Tab - Group Authorization
Last updated on 2023-05-16
This document describes how to create User Group Authorization rules in order to grant a select group automated read access to either your Live internal KB site or read and write access to a specific KB documents.- Group: KB User's Guide
- Views this week: 85
- Total views: 32149
KB User's Guide - Assessment Tab - Quiz/Survey Settings
Last updated on 2023-05-12
This document describes how to find and change the default page heading for your site's "Assessment" page.- Group: KB User's Guide
- Views this week: 60
- Total views: 27610
KB User's Guide - Assessment Tab - Quiz/Survey Results: Deleting Results
Last updated on 2023-05-12
Those creating quizzes or surveys can test on the live sites before releasing them to customers. Follow the steps below to delete results that do not pertain to your quiz or survey results set.- Group: KB User's Guide
- Views this week: 53
- Total views: 25695
KB User's Guide - Documents Tab - Status
Last updated on 2023-05-11
This document discusses how each document status is defined.- Group: KB User's Guide
- Views this week: 56
- Total views: 141520
KB User's Guide - Documents Tab - Custom URL Field
Last updated on 2023-04-26
You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...- Group: KB User's Guide
- Views this week: 73
- Total views: 31925
KB User's Guide - Documents Tab - Reviewing Expiring Documents
Last updated on 2023-04-25
This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.- Group: KB User's Guide
- Views this week: 51
- Total views: 12731
KB User's Guide - Document Expiration
Last updated on 2023-04-25
This document provides a broad overview of the document expiration process and what happens when a document expires.- Group: KB User's Guide
- Views this week: 105
- Total views: 5855
KB User's Guide - Assessment Tab - Dropbox
Last updated on 2023-04-21
This document describes how KB Admins can create a dropbox for their internal users (e.g. trainees, students, etc.) to upload files to.- Group: KB User's Guide
- Views this week: 52
- Total views: 12104
KB User's Guide - Documents Tab - Batch Access Change
Last updated on 2023-04-21
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.- Group: KB User's Guide
- Views this week: 56
- Total views: 12566
KB User's Guide - Documents Tab - Using the Batch Tool Search
Last updated on 2023-04-21
This document will show KB Admins how to search for multiple documents in support of making batch changes.- Group: KB User's Guide
- Views this week: 65
- Total views: 33077
KB User's Guide - Documents Tab - Redirect a document via the "See also" field
Last updated on 2023-03-30
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.- Group: KB User's Guide
- Views this week: 80
- Total views: 28292
KB User's Guide - Documents Tab - Why are some links on the left grayed out?
Last updated on 2023-03-30
Access to some features is limited by Publish rights setting on the Users tab.- Group: KB User's Guide
- Views this week: 50
- Total views: 27951
KB User's Guide - Documents Tab - Exclude a Document from Search
Last updated on 2023-03-30
In some cases, you may wish to publish a document without allowing it to appear in your site search results. This can be done using the Exclude from search feature in the KB document editor as explained below.- Group: KB User's Guide
- Views this week: 61
- Total views: 25236
KB User's Guide - Documents Tab - Embed a Qualtrics Survey or Google Form
Last updated on 2023-03-07
This document describes how to embed a Qualtrics survey or Google Form in a KB document.- Group: KB User's Guide
- Views this week: 65
- Total views: 22024
KB Author Training - Overview
Last updated on 2023-02-28
This document contains an overview and a table of contents for the 'KB Author Training' series of documents.- Group: KB User's Guide
- Views this week: 90
- Total views: 44278
KB User's Guide - Training - Author Training
Last updated on 2023-02-28
This document will help a brand new user get started with the KB and document creation.- Group: KB User's Guide
- Views this week: 82
- Total views: 26160
KB User's Guide - Documents Tab - Guide to TinyMCE Editor Buttons
Last updated on 2023-02-28
This document describes the buttons found in the TinyMCE editor and their functions.- Group: KB User's Guide
- Views this week: 86
- Total views: 15740
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