KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Glossary and Glossary Items

Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.

• Group: KB User's Guide
• Views this week: 375
• Total views: 36074

ID: 15709

KB User's Guide - Settings Tab - CSS for Full View

This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 459
• Total views: 31937

ID: 12075

KB User's Guide - Documents Tab - KB Custom Class Names

This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...

• Group: KB User's Guide
• Views this week: 333
• Total views: 25057

ID: 36739

KB User's Guide - API - Increasing the Number of Allowed Daily Connections for an IP Address [Campus login required]

This document describes how to authorize certain IP addresses to make an increased number of daily connections to the KB API. This may be necessary if you have a device that frequently calls the API and regularly reaches the default limit of 800 ...

• Group: KB User's Guide
• Views this week: 0
• Total views: 1

ID: 143903

KB User's Guide - Documents Tab - Adding Images and Other Files to Your Documents

This document describes the various ways that you can add images and other supplemental files to your KB documents.

• Group: KB User's Guide
• Views this week: 329
• Total views: 51385

ID: 5722

KB User's Guide - Documents Tab - Overview of Fields in Document editor

This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.

• Group: KB User's Guide
• Views this week: 284
• Total views: 133817

ID: 5238

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.

• Group: KB User's Guide
• Views this week: 62
• Total views: 29657

ID: 52086

KB User's Guide - General Info - Site-Level Vs. Document-Level Feedback

This document describes the difference between site-level and document-level feedback forms available to end users, including how related notifications are routed.

• Group: KB User's Guide
• Views this week: 55
• Total views: 23589

ID: 89421

KB User's Guide - Understanding the New Semantic Search Engine

This document describes how the new semantic search engine works and how it compares to the traditional keyword/title search engine.

• Group: KB User's Guide
• Views this week: 60
• Total views: 1326

ID: 142365

KB User's Guide - Introduction to the KnowledgeBase Environment

The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.

• Group: KB User's Guide
• Views this week: 329
• Total views: 24695

ID: 36806

KB User's Guide - Documents Tab - Status

This document discusses how each document status is defined.

• Group: KB User's Guide
• Views this week: 69
• Total views: 142892

ID: 5234

KB User's Guide - Users Tab - Overview of User Permissions

This document explains each of the user permissions found under the Users tab.

• Group: KB User's Guide
• Views this week: 48
• Total views: 1639

ID: 142708

KB User's Guide - Users Tab - User Access Groups

This document describes how to set up and use User Access Groups.

• Group: KB User's Guide
• Views this week: 71
• Total views: 40907

ID: 6691

KB User's Guide - Topics Tab - Introduction to the Topics Tree

This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.

• Group: KB User's Guide
• Views this week: 443
• Total views: 34536

ID: 110

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page One

This document demonstrates the use of the Up, Previous, and Next functionality. This document is the first page in a series of four documents. This could serve as the Table of Contents or top most document in the document tree.

• Group: KB User's Guide
• Views this week: 62
• Total views: 31982

ID: 15335

KB User's Guide - Documents Tab - Request Activation / Inactivation

This document describes how users without publish rights can notify admins in their space that they have a document that needs to be activated or deactivated.

• Group: KB User's Guide
• Views this week: 68
• Total views: 28867

ID: 36855

KB User's Guide - Settings Tab - Site Footers

This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.

• Group: KB User's Guide
• Views this week: 67
• Total views: 5057

ID: 131542

KB User's Guide - General Info - KnowledgeBase Search Tips

This document gives an overview of how to effectively use the Search function in the KB Live Site(s).

• Group: KB User's Guide
• Views this week: 40
• Total views: 28185

ID: 44333

KB User's Guide - Settings Tab - Edit This Page button

After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...

• Group: KB User's Guide
• Views this week: 41
• Total views: 28049

ID: 6276

About the KnowledgeBase

Why not the KB?

• Group: KB User's Guide
• Views this week: 459
• Total views: 218452

ID: 3