KB User's Guide - Documents Tab - How to Create and Publish a Document
Last updated on 2024-01-24
This document explains how to create a new document using the KB Admin Tools.- Group: KB User's Guide
- Views this week: 87
- Total views: 61825
KB User's Guide - Assessment Tab - Existing Questions
Last updated on 2023-07-13
From the Questions screen, you may manage the questions you have created. Use up to nine filters to view a precise set of questions. This document will guide you through the functionality on this screen.- Group: KB User's Guide
- Views this week: 55
- Total views: 31989
KB User's Guide - Documents Tab - Future Activation
Last updated on 2023-01-17
This document explains how you can use Future Activation to set a document to be published automatically at a specific future date.- Group: KB User's Guide
- Views this week: 54
- Total views: 37475
KB User's Guide - Introduction to the KnowledgeBase Environment
Last updated on 2024-10-02
The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.- Group: KB User's Guide
- Views this week: 42
- Total views: 27476
KB User's Guide - Documents Tab - Status
Last updated on 2024-10-02
This document discusses how each document status is defined.- Group: KB User's Guide
- Views this week: 47
- Total views: 145893
KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics
Last updated on 2025-06-02
A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...- Group: KB User's Guide
- Views this week: 69
- Total views: 50571
KB User's Guide - API - Articles
Last updated on 2025-02-25
This document provides information in the Articles API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 69
- Total views: 36736
KB User's Guide - Settings Tab - Notification Settings
Last updated on 2025-02-20
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.- Group: KB User's Guide
- Views this week: 73
- Total views: 38336
KB User's Guide - Users Tab - Adding a User
Last updated on 2024-10-01
This document explains how to add a user to your KB and grant them permissions consistent with your workflow.- Group: KB User's Guide
- Views this week: 106
- Total views: 58962
KB User's Guide - Documents Tab - Left Navigation Bar Links
Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools- Group: KB User's Guide
- Views this week: 53
- Total views: 57978
KB User's Guide - Documents Tab - Validation Tools
Last updated on 2023-10-02
This document explains how to use some of the document validation tools provided in KB Admin Tools for document editing.- Group: KB User's Guide
- Views this week: 37
- Total views: 33173
KB User's Guide - Documents Tab - Editing When Review Comments Are Optional
Last updated on 2023-09-11
This document describes the editing process in group spaces where review comments are optional.- Group: KB User's Guide
- Views this week: 25
- Total views: 31925
KB User's Guide - Documents Tab - Editing When Review Comments Are Required
Last updated on 2023-09-11
This document describes the steps authors need to take when their KB group requires review comments to edit documents.- Group: KB User's Guide
- Views this week: 47
- Total views: 31073
KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)
Last updated on 2023-08-25
This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.- Group: KB User's Guide
- Views this week: 50
- Total views: 34862
KB User's Guide - Topics - The Batch Topic Assignment Tool
Last updated on 2023-08-11
This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...- Group: KB User's Guide
- Views this week: 42
- Total views: 71381
KB User's Guide - News Tab - News Item Status
Last updated on 2023-06-30
This document defines the different states of a News item.- Group: KB User's Guide
- Views this week: 38
- Total views: 30528
KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites
Last updated on 2022-06-15
This document explains the SiteStatus field in the Document Information Table when viewing in KB Admin Tools.- Group: KB User's Guide
- Views this week: 51
- Total views: 33652
KB User's Guide - Documents Tab - Inactive Documents
Last updated on 2024-02-29
This document will discuss the Inactive document.- Group: KB User's Guide
- Views this week: 46
- Total views: 33446
Document Review Mode [Glossary]
Last updated on 2021-11-02
dsf- Group: KB User's Guide
- Views this week: 50
- Total views: 28558
KB Author Training - Creating a New Document
Last updated on 2024-01-24
This document provides background information on the process of creating a new KB document. It also includes a training exercise that demonstrates the document editor's basic functionality. For detailed information about specific aspects of the ...- Group: KB User's Guide
- Views this week: 63
- Total views: 50487
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