Results: 1–20 of 233

Knowledgebase User's Guide - Contact and Support Information

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

• Group: KB User's Guide
• Views this week: 224
• Total views: 26954

ID: 127188

2026 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting will take place the week of August 3-7. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 187
• Total views: 3415

ID: 162552

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

• Group: KB User's Guide
• Views this week: 136
• Total views: 55157

ID: 13301

KB User's Guide - Explanation of User Types and Access Levels

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

• Group: KB User's Guide
• Views this week: 139
• Total views: 49639

ID: 36826

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

The Campus Access field allows individual documents to be restricted to users with valid campus login credentials. Documents with this setting enabled require authentication and are not accessible to the general public.

• Group: KB User's Guide
• Views this week: 144
• Total views: 54972

ID: 43893

KB User's Guide - Understanding Access to Documents

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

• Group: KB User's Guide
• Views this week: 103
• Total views: 19778

ID: 135986

KB User's Guide - API - Available APIs

This document outlines all of the currently available APIs for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 105
• Total views: 40584

ID: 71945

KB User's Guide - Users Tab - Viewing, Updating and Deleting Users

This document explains how to modify or update information for an existing user in the KB Admin Tools, and what to do if a user needs to be removed.

• Group: KB User's Guide
• Views this week: 146
• Total views: 49033

ID: 5340

KB User's Guide - Users Tab - Remove User from the System

This document explains the behavior of the Remove User from the System button on the Users tab in the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 104
• Total views: 37677

ID: 15207

KB User's Guide - Users Tab - Adding a User to your Group

This document explains how to add a user to your KB and grant them permissions consistent with your workflow.

• Group: KB User's Guide
• Views this week: 252
• Total views: 77160

ID: 5338

KB User's Guide - Users Tab - User Access Groups

This document describes how to create, edit and use User Access Groups.

• Group: KB User's Guide
• Views this week: 156
• Total views: 59902

ID: 6691

KB User's Guide - Users Tab - Overview of User Permissions

This document explains each of the user permissions found under the Users tab.

• Group: KB User's Guide
• Views this week: 131
• Total views: 15336

ID: 142708

KB User's Guide - Settings Tab - Searching / Sorting Options

KB admins can customize their site's searching and sorting options to meet their user's needs. This document will explain each of the features and show what they look like on your live site.

• Group: KB User's Guide
• Views this week: 150
• Total views: 50800

ID: 5342

KB User's Guide - Users Tab - Remove User from This Group

This feature streamlines user access management by allowing KB admins to efficiently maintain group memberships, reduce unnecessary access permissions, and ensure users remain associated with the correct default group when changes are made. This ...

• Group: KB User's Guide
• Views this week: 91
• Total views: 38178

ID: 15205

KB User's Guide - Documents Tab - Embedding user specific content in KB documents (HTML editor only)

This feature allows authors to embed, in one document, content meant for specific individual users (e.g. allows a block of text to be visible only to a specified user who is a fully authorized internal user). When the activated document is rendered ...

• Group: KB User's Guide
• Views this week: 101
• Total views: 36566

ID: 20307

KB User's Guide - Stats Tab - Document Views by User

If KB groups admins need to determine which members of their group have viewed a document on their internal KB site, the Document Views by User feature provides this information. Here, we explain how to use the available filters to generate the ...

• Group: KB User's Guide
• Views this week: 84
• Total views: 34478

ID: 22314

KB User's Guide - Users Tab - Group Authorization

This document explains how to set up User Group Authorization rules. These rules automatically grant a selected group either read-only access to your live internal KB site or read-and-write access to specific KB documents.

• Group: KB User's Guide
• Views this week: 160
• Total views: 51808

ID: 22116