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KB User's Guide - Documents Tab - Editing an Existing Doc

Last updated on 2025-10-22
This document explains how to edit previously created documents.
  • Group: KB User's Guide
  • Views this week: 45
  • Total views: 44729
ID: 5252

KB User's Guide - Documents Tab - Embedding a Kaltura MediaSpace Video in a KB Document

Last updated on 2025-10-22
UW-Madison users may use a Kaltura MediaSpace account to host videos they wish to embed in the KB. This document will point you to instructions on using Kaltura, as well as how to embed your video into a KB document.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 39292
ID: 49517

KB User's Guide - Documents Tab - Attachment Search

Last updated on 2025-10-22
In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 33689
ID: 27227

KB User's Guide - Documents Tab - Archive or Delete a Template

Last updated on 2025-10-22
The template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template so it can no longer be used to create new documents.
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 36961
ID: 74653

KB User's Guide - Sensitive and Restricted Data Policy

Last updated on 2025-12-02
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 17162
ID: 127184

KB User's Guide - General Info - Quick Search Options

Last updated on 2026-02-11
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...
  • Group: KB User's Guide
  • Views this week: 37
  • Total views: 42902
ID: 36726

KB User's Guide - What is the KB Advisory Group?

Last updated on 2026-02-12
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.
  • Group: KB User's Guide
  • Views this week: 31
  • Total views: 8623
ID: 147560

KB User's Guide - KnowledgeBase Service Roadmap [Campus login required]

Last updated on 2026-02-23
We are continually working to maintain and improve the UW KnowledgeBase service. Please see the table below for an overview of the projects we are working on in the current fiscal year.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 0
ID: 155387

KB User's Guide - Documents Tab - Basic HTML Commands

Last updated on 2026-03-17
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.
  • Group: KB User's Guide
  • Views this week: 45
  • Total views: 53926
ID: 3469

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Last updated on 2026-03-17
Description of HTML editor buttons in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 55
  • Total views: 163224
ID: 14927

KB User's Guide - General Info - Known Issues [Campus login required]

Last updated on 2026-03-17
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2
ID: 30009

KB User's Guide - KnowledgeBase Accessibility Information

Last updated on 2026-03-17
This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...
  • Group: KB User's Guide
  • Views this week: 26
  • Total views: 3731
ID: 155269

KB User's Guide - API - Using JavaScript to Embed KB Content

Last updated on 2026-03-18
This document provides an example of JavaScript that can be used to embed some or all of a KB document in another webpage, such as a page in a WordPress website.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 38013
ID: 81506

KB User's Guide - Documents Tab - Batch Access Change

Last updated on 2026-03-20
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.
  • Group: KB User's Guide
  • Views this week: 52
  • Total views: 24937
ID: 111814

KB User's Guide - Documents Tab - Using the Batch Tool Search

Last updated on 2026-03-20
This document will show KB Admins how to search for multiple documents in support of making batch changes.
  • Group: KB User's Guide
  • Views this week: 35
  • Total views: 43463
ID: 111812

KB User's Guide - Topics Tab - Introduction to the Topics Tree

Last updated on 2026-03-20
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.
  • Group: KB User's Guide
  • Views this week: 73
  • Total views: 47075
ID: 110

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2026-03-24
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485

KB User's Guide - General Info - Table of Contents

Last updated on 2026-04-17
Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.
  • Group: KB User's Guide
  • Views this week: 85
  • Total views: 92554
ID: 5233

KB User's Guide - Training - Author Training

Last updated on 2026-04-17
This document will help a brand new user get started with the KB and document creation.
  • Group: KB User's Guide
  • Views this week: 50
  • Total views: 39264
ID: 15357

KB User's Guide - Documents Tab - Left Navigation Bar Links

Last updated on 2026-04-17
This document describes the pages linked from the side navigation under the Documents tab in the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 64
  • Total views: 68310
ID: 8537

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