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KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion

Last updated on 2024-10-14
The Suggest a document link allows users to submit requests for new documentation.
  • Group: KB User's Guide
  • Views this week: 57
  • Total views: 48539
ID: 16441

KB User's Guide - Documents Tab - Managing Attachments

Last updated on 2024-10-15
This document describes the different ways you can manage the contents of your document or shared attachment folders.
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 14755
ID: 126951

KB User's Guide - Documents Tab - Glossary and Glossary Items

Last updated on 2024-11-15
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.
  • Group: KB User's Guide
  • Views this week: 55
  • Total views: 46269
ID: 15709

KB User's Guide - Assessments - View Assessments on the Live Internal Site

Last updated on 2025-01-14
This doc will show you the url to refer those who want to take a Quiz/ Survey on your Live Internal Site. You may also create a side module on your Live site and direct your users to your Quiz Surveys.
  • Group: KB User's Guide
  • Views this week: 33
  • Total views: 25962
ID: 61093

KB User's Guide - API - Increasing the Number of Allowed Daily Connections for an IP Address [Campus login required]

Last updated on 2025-02-10
This document describes how to authorize certain IP addresses to make an increased number of daily connections to the KB API. This may be necessary if you have a device that frequently calls the API and regularly reaches the default limit of 800 ...
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 1
ID: 143903

KB User's Guide - Assessment Tab - Quiz/Survey Settings

Last updated on 2025-02-20
This document describes how to find and change the default page heading for your site's "Assessment" page.
  • Group: KB User's Guide
  • Views this week: 43
  • Total views: 36997
ID: 36755

KB User's Guide - API - News

Last updated on 2025-02-25
This document provides information in the News API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 36824
ID: 71428

2023 KnowledgeBase (KB) User Group Meeting

Last updated on 2025-02-25
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 20245
ID: 129206

KB User's Guide - Example of a UW-Madison Policy Embedded With Include Doc

Last updated on 2025-02-26
This document provides an example of how a UW-Madison campus policy (hosted in the campus Policy Library) appears when embedded in a KB document.
  • Group: KB User's Guide
  • Views this week: 57
  • Total views: 8268
ID: 148634

KB User's Guide - General Info - Subscribe to Changes

Last updated on 2025-05-30
The following explains how to receive an email notification whenever a change is made to a document.
  • Group: KB User's Guide
  • Views this week: 53
  • Total views: 38810
ID: 13761

KB User's Guide - Settings - Updating a Group Contact

Last updated on 2025-06-30
All KB spaces must have a primary contact listed with at least one name and email address, known as the group space contact. This document will show you how to update the group contact field when this role is changing within your unit.
  • Group: KB User's Guide
  • Views this week: 65
  • Total views: 34799
ID: 36747

KB User's Guide - API - Articles

Last updated on 2025-07-30
This document provides information in the Articles API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 43
  • Total views: 43609
ID: 69510

KB User's Guide - General Info - Live Search Results Screen and Its Features

Last updated on 2025-08-01
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...
  • Group: KB User's Guide
  • Views this week: 87
  • Total views: 52862
ID: 15404

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2025-08-19
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).
  • Group: KB User's Guide
  • Views this week: 72
  • Total views: 22624
ID: 127188

KB User's Guide - Enabling Semantic Search for Your KB Site(s)

Last updated on 2025-08-27
Learn how to enable the semantic search engine for your KB site.
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 5406
ID: 154469

KB User's Guide - Semantic Search FAQ

Last updated on 2025-08-27
This document answers some common questions about the new "semantic" search engine for the KB and how it compares to the original native search.
  • Group: KB User's Guide
  • Views this week: 61
  • Total views: 10773
ID: 142333

KB User's Guide - Understanding the New Semantic Search Engine

Last updated on 2025-08-27
This document describes how the new semantic search engine works and how it compares to the traditional keyword/title search engine.
  • Group: KB User's Guide
  • Views this week: 132
  • Total views: 17176
ID: 142365

KB User's Guide - Understanding Access to Documents

Last updated on 2025-09-08
The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...
  • Group: KB User's Guide
  • Views this week: 54
  • Total views: 16610
ID: 135986

KB User's Guide - Documents Tab - Manually Sending Review Reminders

Last updated on 2025-09-10
This document explains how to send Review Reminders to document owners outside of the normal review period.
  • Group: KB User's Guide
  • Views this week: 51
  • Total views: 42054
ID: 5267

KB User's Guide - Topics Tab - Displaying the Meta-Description of a Topic In Search Results

Last updated on 2025-09-10
On this page, we describe how to associate a document with a topic, so that when a user selects the topic from the dropdown list on the live site, the content of that "super doc" will be displayed above the list of search results.
  • Group: KB User's Guide
  • Views this week: 59
  • Total views: 42067
ID: 6275

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