KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Once a document has been deleted (e.g. moved into the Trash queue) only someone with "Publish" rights can Purge the document content. This document explains how to Purge a document found in the Trash queue and will tell you what becomes of that ...

• Group: KB User's Guide
• Views this week: 36
• Total views: 31474

ID: 5245

KB User's Guide - Assessment Tab - Quiz/Survey Results

The Results screen allows you to see which of your users has completed.

• Group: KB User's Guide
• Views this week: 41
• Total views: 31861

ID: 43459

KB User's Guide - General Info - KnowledgeBase Search Tips

This document gives an overview of how to effectively use the Search function in the KB Live Site(s).

• Group: KB User's Guide
• Views this week: 52
• Total views: 26643

ID: 44333

KB User's Guide - Settings - Updating a Group Contact

When a KB group space is created by the KB Team, the group is assigned a group Contact Name and Email Address, as prescribed by the person requesting the site. The group space Contact can be one or more people. The groups contact can also be a ...

• Group: KB User's Guide
• Views this week: 43
• Total views: 23796

ID: 36747

KB User's Guide - Home Tab - Upload Profile Photo

Help your colleagues match a name to a face by uploading a profile photo. This document will show you how to upload a photo that you have in your files or that is accessible by a url.

• Group: KB User's Guide
• Views this week: 67
• Total views: 31413

ID: 6277

KB User's Guide - Documents Tab - Batch Transfer

This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...

• Group: KB User's Guide
• Views this week: 69
• Total views: 40923

ID: 29768

KB User's Guide - Assessment Tab - Existing Questions

From the Questions screen, you may manage the questions you have created. Use up to nine filters to view a precise set of questions. This document will guide you through the functionality on this screen.

• Group: KB User's Guide
• Views this week: 53
• Total views: 27863

ID: 27228

KB User's Guide - Settings Tab - CSS for Full View

This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 110
• Total views: 29257

ID: 12075

KB User's Guide - Documents Tab - Display an Image link

KB Admins may want to provide a link of an image file (e.g. JPG, PNG, etc), as opposed to embedding the image into their document. This way, space on the page is not used and the User may download the image, if they wish. This document shows you ...

• Group: KB User's Guide
• Views this week: 43
• Total views: 25805

ID: 69336

KB User's Guide - Documents Tab - Pasting from Microsoft Office or Google Docs

This document explains considerations for pasting content from Microsoft Office or Google Docs into the KB.

• Group: KB User's Guide
• Views this week: 39
• Total views: 30007

ID: 21357

KB User's Guide - General Info - View Your Institution Sitemap

Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...

• Group: KB User's Guide
• Views this week: 42
• Total views: 27795

ID: 55719

KB User's Guide - News Tab - News Item Status

This document defines the different states of a News item.

• Group: KB User's Guide
• Views this week: 38
• Total views: 26513

ID: 20879

KB User's Guide - Documents Tab - ImportHTML button

This document will show you how to use the ImportHTML button.

• Group: KB User's Guide
• Views this week: 32
• Total views: 214550

ID: 14926

KB User's Guide - Settings Tab - Displaying KB Pre-defined Features via Side Module Links

This document will go into detail on how to display links to the Site-level Feedback Form, Topics Map, Keyword Index, Site Glossary, Assessment page, and Dropbox page as Side Module Links.

• Group: KB User's Guide
• Views this week: 56
• Total views: 27292

ID: 25234

KB User's Guide - Settings Tab - Document Expiration Period

This document discusses what the Document Expiration Period is, the default expiration period and how you can change it to suit your KB Group's needs.

• Group: KB User's Guide
• Views this week: 42
• Total views: 26414

ID: 8955

KB User's Guide - News Tab - Searching for News Items

This document explains how to search within KB Admin Tools for posted news items.

• Group: KB User's Guide
• Views this week: 41
• Total views: 27738

ID: 5273

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...

• Group: KB User's Guide
• Views this week: 32
• Total views: 27297

ID: 18580

KB User's Guide - Home Tab - Updating Your Default KB Group Space via the Home Tab

When you open the KB Admin Tools, it can open up to the KB Group of your choice. This document will show you how to change your default KB Group setting.

• Group: KB User's Guide
• Views this week: 43
• Total views: 29329

ID: 5240

KB User's Guide - Site Pref Tab - Mobile View CSS

The mobile view of the KnowledgeBase (KB) allows for optimized viewing on devices with smaller screens.

• Group: KB User's Guide
• Views this week: 32
• Total views: 26161

ID: 18778

KB User's Guide - Advanced HTML - Formatting Nested Lists

This document describes how to properly format nested lists in HTML.

• Group: KB User's Guide
• Views this week: 79
• Total views: 28742

ID: 67898