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KB User's Guide - News Tab - News Item Status

Last updated on 2025-09-12
This document defines the different states of a News item.
  • Group: KB User's Guide
  • Views this week: 23
  • Total views: 36782
ID: 20879

KB User's Guide - Documents Tab - Creating a KB Document from Microsoft Office or Google Docs

Last updated on 2025-09-12
This document explains the available methods for creating a KB document from content drafted in Microsoft Word or Google Docs.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 41284
ID: 21357

KB User's Guide - Documents Tab - Requesting a Document From Another Group

Last updated on 2025-09-16
In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 41538
ID: 43054

KB User's Guide - Documents Tab - Redirecting a Document

Last updated on 2025-09-16
This document describes how you can configure a redirect from an old KB document to a new one, or from an old KB document to an external website.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 41133
ID: 52086

KB User's Guide - Settings Tab - Content Modules

Last updated on 2025-09-16
The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 81519
ID: 60736

KB User's Guide - Documents Tab - Viewing the Document Activity Log

Last updated on 2025-09-18
This document describes how to view and understand the activity log for a KB document, which contains the complete record of all changes that have been made to a document over time.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 5453
ID: 154907

KB User's Guide - Home Tab - Upload Profile Photo

Last updated on 2025-09-18
Help your colleagues match a name to a face by uploading a profile photo. This document will show you how to upload a photo that you have in your files or that is accessible by a url.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 43504
ID: 6277

KB User's Guide - Documents Tab - Create a Table of Contents

Last updated on 2025-09-18
A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 15997
ID: 36923

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

Last updated on 2025-09-18
This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 22101
ID: 116740

KB User's Guide - Documents Tab - Understanding Document Statuses

Last updated on 2025-09-18
This document discusses how each document status is defined.
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 153405
ID: 5234

KB User's Guide - Documents Tab - Document Searching and Sorting

Last updated on 2025-09-18
The Documents tab includes many ways to search for documents.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 48627
ID: 5250

KB User's Guide - Documents Tab - Editing When Review Comments Are Required

Last updated on 2025-09-19
This document describes the steps authors need to take when their KB group requires review comments to edit documents.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 37366
ID: 105

KB User's Guide - Home Tab - Dashboard

Last updated on 2025-09-19
The Dashboard allows you take a quick temp of the activity on your KB Site at a glance. From the Home Tab, you may also update your user profile by clicking on the My Profile link. You may access KB Monthly Advisory Meeting Minutes from this, ...
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 40675
ID: 2636

KB User's Guide - Documents Tab - Request Publishing or Archiving

Last updated on 2025-09-19
This document describes how users without publish rights can send a request to a group admin to have a document published or archived.
  • Group: KB User's Guide
  • Views this week: 26
  • Total views: 39884
ID: 36855

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Last updated on 2025-09-22
Once a document has been deleted, it is moved to the Documents in Trash section. Once there, a document can be purged from your group space entirely. This document explains how to Purge a document found in the Trash queue.
  • Group: KB User's Guide
  • Views this week: 27
  • Total views: 44101
ID: 5245

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

Last updated on 2025-09-25
This document details the functionality available when viewing a document in read-only mode.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 47646
ID: 5251

KB User's Guide - Documents Tab - Adding Images and Other Files to Your Documents

Last updated on 2025-09-25
This document describes the various ways that you can add images and other supplemental files to your KB documents.
  • Group: KB User's Guide
  • Views this week: 27
  • Total views: 68847
ID: 5722

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

Last updated on 2025-09-29
This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 42546
ID: 11800

KB User's Guide - Topics - The Batch Topic Assignment Tool

Last updated on 2025-09-29
This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 77663
ID: 22118

KB User's Guide - Documents Tab - Expired Documents

Last updated on 2025-09-29
This document will discuss the Expired document page in the Documents tab.
  • Group: KB User's Guide
  • Views this week: 26
  • Total views: 58380
ID: 15019

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