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KB User's Guide - Documents Tab - Restoring a deleted document

Last updated on 2025-10-02
Once a KB doc has been deleted, only someone with "Publish" rights can restore that KB doc back. This doc explains how to restore a deleted doc.
  • Group: KB User's Guide
  • Views this week: 43
  • Total views: 36788
ID: 20682

KB User's Guide - Documents Tab - Archived Documents

Last updated on 2025-10-02
This document will discuss how to access and manage archived documents.
  • Group: KB User's Guide
  • Views this week: 67
  • Total views: 40762
ID: 36821

KB User's Guide - Unique Keywords

Last updated on 2025-10-06
This document explains how to view a list of unique keywords used in your documents in the KB Admin Tools and on the live site.
  • Group: KB User's Guide
  • Views this week: 50
  • Total views: 37126
ID: 15229

KB User's Guide - Documents Tab - Viewing Who Last Updated a Document

Last updated on 2025-10-06
The Last Updater attribute captures the user who most recently edited or published a document. This is useful in spaces where authors other than the owner may be responsible for making changes, or when other users are responsible for publishing.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 31001
ID: 18954

KB User's Guide - Document Edit Screen Overview

Last updated on 2025-10-08
This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is available to all groups as of September 18, 2025 and will eventually replace the original edit screen.
  • Group: KB User's Guide
  • Views this week: 91
  • Total views: 10722
ID: 150385

KB User's Guide - Documents Tab - Minor vs Major Document Changes

Last updated on 2025-10-15
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.
  • Group: KB User's Guide
  • Views this week: 56
  • Total views: 24867
ID: 109513

KB User's Guide - Settings Tab - Requiring Review Comments

Last updated on 2025-10-15
By default, authors are not required to enter a comment prior to editing an published document. This document describes how to change that setting for your group space so that comments are required.
  • Group: KB User's Guide
  • Views this week: 50
  • Total views: 37439
ID: 8956

KB User's Guide - Documents Tab - Cloning a Document with the "Save As..." Button

Last updated on 2025-10-21
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand new document, no matter the status of the original document.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 30863
ID: 5975

KB User's Guide - General Info - KB Features

Last updated on 2025-10-21
An introduction to the features of the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 43
  • Total views: 36007
ID: 24584

KB User's Guide - Using Manifest to Authorize Users for the KB

Last updated on 2025-10-21
This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.
  • Group: KB User's Guide
  • Views this week: 45
  • Total views: 26431
ID: 110558

KB User's Guide - API - Site Banners

Last updated on 2025-10-21
This document provides information for the Site Banners API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 37
  • Total views: 30973
ID: 86187

KB User's Guide - Documents Tab - Editing an Existing Doc

Last updated on 2025-10-22
This document explains how to edit previously created documents.
  • Group: KB User's Guide
  • Views this week: 48
  • Total views: 43152
ID: 5252

KB User's Guide - Documents Tab - Embedding a Kaltura MediaSpace Video in a KB Document

Last updated on 2025-10-22
UW-Madison users may use a Kaltura MediaSpace account to host videos they wish to embed in the KB. This document will point you to instructions on using Kaltura, as well as how to embed your video into a KB document.
  • Group: KB User's Guide
  • Views this week: 28
  • Total views: 38130
ID: 49517

KB User's Guide - Documents Tab - Attachment Search

Last updated on 2025-10-22
In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 32806
ID: 27227

KB User's Guide - Documents Tab - Archive or Delete a Template

Last updated on 2025-10-22
The template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template so it can no longer be used to create new documents.
  • Group: KB User's Guide
  • Views this week: 62
  • Total views: 35348
ID: 74653

KB User's Guide - Advanced HTML - Decision Tree

Last updated on 2025-11-19
This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.
  • Group: KB User's Guide
  • Views this week: 33
  • Total views: 53267
ID: 66704

KB User's Guide - Sensitive and Restricted Data Policy

Last updated on 2025-12-02
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 15591
ID: 127184

KB User's Guide - API - Available APIs

Last updated on 2026-01-05
This document outlines all of the currently available APIs for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 50
  • Total views: 38119
ID: 71945

KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers

Last updated on 2026-01-29
The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...
  • Group: KB User's Guide
  • Views this week: 59
  • Total views: 42958
ID: 24015

KB User's Guide - General Info - Quick Search Options

Last updated on 2026-02-11
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...
  • Group: KB User's Guide
  • Views this week: 48
  • Total views: 41433
ID: 36726

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