KB User's Guide - Migrating from Confluence Wiki to the KB
Last updated on 2023-05-25
This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.- Group: KB User's Guide
- Views this week: 60
- Total views: 6078
KB User's Guide - Users Tab - Group Authorization
Last updated on 2023-05-16
This document describes how to create User Group Authorization rules in order to grant a select group automated read access to either your Live internal KB site or read and write access to a specific KB documents.- Group: KB User's Guide
- Views this week: 75
- Total views: 31549
KB User's Guide - Assessment Tab - Quiz/Survey Settings
Last updated on 2023-05-12
This document describes how to find and change the default page heading for your site's "Assessment" page.- Group: KB User's Guide
- Views this week: 35
- Total views: 27224
KB User's Guide - Assessment Tab - Quiz/Survey Results: Deleting Results
Last updated on 2023-05-12
Those creating quizzes or surveys can test on the live sites before releasing them to customers. Follow the steps below to delete results that do not pertain to your quiz or survey results set.- Group: KB User's Guide
- Views this week: 37
- Total views: 25316
KB User's Guide - Documents Tab - Status
Last updated on 2023-05-11
This document discusses how each document status is defined.- Group: KB User's Guide
- Views this week: 34
- Total views: 141110
KB User's Guide - Documents Tab - Custom URL Field
Last updated on 2023-04-26
You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...- Group: KB User's Guide
- Views this week: 49
- Total views: 31457
KB User's Guide - Documents Tab - Reviewing Expiring Documents
Last updated on 2023-04-25
This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.- Group: KB User's Guide
- Views this week: 32
- Total views: 12345
KB User's Guide - Document Expiration
Last updated on 2023-04-25
This document provides a broad overview of the document expiration process and what happens when a document expires.- Group: KB User's Guide
- Views this week: 33
- Total views: 5447
KB User's Guide - Assessment Tab - Dropbox
Last updated on 2023-04-21
This document describes how KB Admins can create a dropbox for their internal users (e.g. trainees, students, etc.) to upload files to.- Group: KB User's Guide
- Views this week: 48
- Total views: 11725
KB User's Guide - Documents Tab - Batch Access Change
Last updated on 2023-04-21
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.- Group: KB User's Guide
- Views this week: 44
- Total views: 12169
KB User's Guide - Documents Tab - Using the Batch Tool Search
Last updated on 2023-04-21
This document will show KB Admins how to search for multiple documents in support of making batch changes.- Group: KB User's Guide
- Views this week: 29
- Total views: 32673
KB User's Guide - Documents Tab - Redirect a document via the "See also" field
Last updated on 2023-03-30
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.- Group: KB User's Guide
- Views this week: 35
- Total views: 27863
KB User's Guide - Documents Tab - Why are some links on the left grayed out?
Last updated on 2023-03-30
Access to some features is limited by Publish rights setting on the Users tab.- Group: KB User's Guide
- Views this week: 32
- Total views: 27548
KB User's Guide - Documents Tab - Exclude a Document from Search
Last updated on 2023-03-30
In some cases, you may wish to publish a document without allowing it to appear in your site search results. This can be done using the Exclude from search feature in the KB document editor as explained below.- Group: KB User's Guide
- Views this week: 39
- Total views: 24744
KB User's Guide - Documents Tab - Embed a Qualtrics Survey or Google Form
Last updated on 2023-03-07
This document describes how to embed a Qualtrics survey or Google Form in a KB document.- Group: KB User's Guide
- Views this week: 41
- Total views: 21510
KB User's Guide - Documents Tab - Document Style Guidelines
Last updated on 2023-03-01
This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...- Group: KB User's Guide
- Views this week: 146
- Total views: 62133
KB Author Training - Overview
Last updated on 2023-02-28
This document contains an overview and a table of contents for the 'KB Author Training' series of documents.- Group: KB User's Guide
- Views this week: 76
- Total views: 43666
KB User's Guide - Training - Author Training
Last updated on 2023-02-28
This document will help a brand new user get started with the KB and document creation.- Group: KB User's Guide
- Views this week: 54
- Total views: 25565
KB User's Guide - Documents Tab - Guide to TinyMCE Editor Buttons
Last updated on 2023-02-28
This document describes the buttons found in the TinyMCE editor and their functions.- Group: KB User's Guide
- Views this week: 77
- Total views: 15062
KB User's Guide - Documents Tab - Customizing Search Filters and Table Columns
Last updated on 2023-02-17
This document explains how to customize and save search filters and display columns when browsing and searching for documents in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 39
- Total views: 27718
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