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2022 KnowledgeBase (KB) User Group Meeting - Moving Toward Natural Language Search [Campus login required]

Last updated on 2026-09-03
This document summarizes how the current KB search works, highlights known challenges and pain points with searching in the KB, and explores possible approaches to a better search experience for all KB users.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 0
ID: 120095

KB User's Guide - General Info - How to Create Accessible Documents

Last updated on 2026-09-03
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.
  • Group: KB User's Guide
  • Views this week: 242
  • Total views: 31531
ID: 112389

KB User's Guide - KnowledgeBase Accessibility Information

Last updated on 2026-09-08
This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...
  • Group: KB User's Guide
  • Views this week: 91
  • Total views: 4270
ID: 155269

eppn (eduPersonPrincipalName) [Glossary]

Last updated on 2026-09-08
  • Group: KB User's Guide
  • Views this week: 177
  • Total views: 1254
ID: 163910

GUI (Graphical user interface) [Glossary]

Last updated on 2026-09-08
  • Group: KB User's Guide
  • Views this week: 156
  • Total views: 1117
ID: 163823

KB User's Guide - Documents Tab - Guide to HTML Source Editor Buttons

Last updated on 2026-09-09
Review the descriptions of the HTML source editor buttons in the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 208
  • Total views: 164400
ID: 14927

KB User's Guide - General Info - Table of Contents

Last updated on 2026-09-09
Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.
  • Group: KB User's Guide
  • Views this week: 332
  • Total views: 94125
ID: 5233

KB User's Guide - Semantic Search FAQ

Last updated on 2026-09-09
This document answers some common questions about the new "semantic" search engine for the KB and how it compares to the original native search.
  • Group: KB User's Guide
  • Views this week: 175
  • Total views: 13363
ID: 142333

KB User's Guide - Creating Collapsing and Expanding Panels

Last updated on 2026-09-09
This document describes how to add expandable/collapsible panels to a KB document. These panels provide a useful way to organize longer-form content, especially in situations where the reader may only need to read sections that apply to them.
  • Group: KB User's Guide
  • Views this week: 184
  • Total views: 49651
ID: 73277

KB User's Guide - Documents Tab - Document Searching and Sorting

Last updated on 2026-09-09
The Documents tab includes many ways to search for documents.
  • Group: KB User's Guide
  • Views this week: 225
  • Total views: 52043
ID: 5250

KB User's Guide - Documents Tab - Left Navigation Bar Links

Last updated on 2026-09-09
This document describes the pages linked from the side navigation under the Documents tab in the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 199
  • Total views: 69456
ID: 8537

KB User's Guide - Documents Tab - Document Review Screen Actions

Last updated on 2026-09-09
This document will describe the various action buttons that are available on the document review screen along with their functions.
  • Group: KB User's Guide
  • Views this week: 158
  • Total views: 36924
ID: 19000

KB User's Guide - Training - Author Training

Last updated on 2026-09-09
This document will help a brand new user get started with the KB and document creation.
  • Group: KB User's Guide
  • Views this week: 188
  • Total views: 40367
ID: 15357

KB User's Guide - Site Pref Tab - Mobile CSS

Last updated on 2026-09-09
The mobile view of the your KnowledgeBase (KB) group space allows for optimized viewing on devices with smaller screens.
  • Group: KB User's Guide
  • Views this week: 210
  • Total views: 39802
ID: 18778

KB User's Guide - Documents Tab - Editing a Shared Document

Last updated on 2026-09-09
This document describes how the document edit screen will appear when you edit a document that has been shared by another group.
  • Group: KB User's Guide
  • Views this week: 135
  • Total views: 14002
ID: 130402

KB User's Guide - API - What is an API?

Last updated on 2026-09-10
This document explains Application Programming Interfaces (APIs) and provides references for using KnowledgeBase (KB) APIs to integrate KB data into external applications.
  • Group: KB User's Guide
  • Views this week: 117
  • Total views: 35266
ID: 29280

KB User's Guide - Documents Tab - Viewing the Document Activity Log

Last updated on 2026-09-10
This document explains how to view and understand a KB document's Activity Log, which provides a complete history of all changes made over time.
  • Group: KB User's Guide
  • Views this week: 209
  • Total views: 8170
ID: 154907

KB User's Guide - News Tab - Editing News Items

Last updated on 2026-09-10
This document explains how to edit an already existing news item
  • Group: KB User's Guide
  • Views this week: 180
  • Total views: 39753
ID: 5284

KB User's Guide - Documents Tab - Image Guidelines

Last updated on 2026-09-10
This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.
  • Group: KB User's Guide
  • Views this week: 486
  • Total views: 82707
ID: 4643

KB User's Guide - Documents Tab - How To View a Document's Version History

Last updated on 2026-09-10
This document details how to view a document's version history, which allows you to view the history of saved changes for a document.
  • Group: KB User's Guide
  • Views this week: 245
  • Total views: 49230
ID: 6534

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