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KB User's Guide - General Info - Quick Search Options

Last updated on 2026-02-11
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 41404
ID: 36726

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

Last updated on 2026-02-11
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 34916
ID: 18580

KB User's Guide - What is the KB Advisory Group?

Last updated on 2026-02-12
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 7510
ID: 147560

KB User's Guide - KnowledgeBase Service Roadmap [Campus login required]

Last updated on 2026-02-23
We are continually working to maintain and improve the UW KnowledgeBase service. Please see the table below for an overview of the projects we are working on in the current fiscal year.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 0
ID: 155387

KB User's Guide - Documents Tab - Enabling Internal Discussion Feature

Last updated on 2026-02-27
The internal discussion feature allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that this feature will only appear when viewing documents internally on your live site.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 35312
ID: 12562

KB User's Guide - General Info - Checking KB Documents for Accessibility

Last updated on 2026-03-06
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 42747
ID: 85611

KB User's Guide - Document Edit Screen Transition FAQ

Last updated on 2026-03-06
This document answers some common questions about the transition to the new document editing interface in the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 7994
ID: 152383

KB User's Guide - Documents Tab - Basic HTML Commands

Last updated on 2026-03-17
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 52343
ID: 3469

KB User's Guide - Documents Tab - Image Guidelines

Last updated on 2026-03-17
This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.
  • Group: KB User's Guide
  • Views this week: 75
  • Total views: 76084
ID: 4643

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Last updated on 2026-03-17
Description of HTML editor buttons in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 33
  • Total views: 161261
ID: 14927

KB User's Guide - General Info - Known Issues [Campus login required]

Last updated on 2026-03-17
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2
ID: 30009

KB User's Guide - Assessment Tab - Quiz/Survey Modules

Last updated on 2026-03-17
This document will walk you through the steps to create a Quiz/Survey Module in the Assessment tab.
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 42803
ID: 44283

KB User's Guide - KnowledgeBase Accessibility Information

Last updated on 2026-03-17
This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 2915
ID: 155269

KB User's Guide - Settings Tab - Menus

Last updated on 2026-03-18
Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.
  • Group: KB User's Guide
  • Views this week: 28
  • Total views: 80226
ID: 27019

KB User's Guide - API - Using JavaScript to Embed KB Content

Last updated on 2026-03-18
This document provides an example of JavaScript that can be used to embed some or all of a KB document in another webpage, such as a page in a WordPress website.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 36765
ID: 81506

KB User's Guide - Documents Tab - Batch Access Change

Last updated on 2026-03-20
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 23440
ID: 111814

KB User's Guide - Documents Tab - Using the Batch Tool Search

Last updated on 2026-03-20
This document will show KB Admins how to search for multiple documents in support of making batch changes.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 42115
ID: 111812

KB User's Guide - Topics Tab - Introduction to the Topics Tree

Last updated on 2026-03-20
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 45209
ID: 110

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2026-03-24
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

Last updated on 2026-04-03
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 57493
ID: 14925

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