KB User's Guide - Documents Tab - Document Style Guidelines
Last updated on 2025-02-25
This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...- Group: KB User's Guide
- Views this week: 34
- Total views: 74129
KB User's Guide - Documents Tab - Changing a Document's Status to "Deleted"
Last updated on 2025-02-25
Sometimes you may want to delete a document that is no longer necessary or that was created in error. Before moving forward, please consider the document retention policies of your KB Group and that of your institution.- Group: KB User's Guide
- Views this week: 14
- Total views: 36048
KB User's Guide - API - Articles
Last updated on 2025-02-25
This document provides information in the Articles API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 8
- Total views: 36296
KB User's Guide - API - News
Last updated on 2025-02-25
This document provides information in the News API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 9
- Total views: 30422
KB User's Guide - Assessment Tab - Quiz/Survey Settings
Last updated on 2025-02-20
This document describes how to find and change the default page heading for your site's "Assessment" page.- Group: KB User's Guide
- Views this week: 16
- Total views: 31104
KB Users Guide - Documents Tab - "Recycle a Doc"
Last updated on 2025-02-20
Over time, your KB Admin may Purge documents in the Trash queue for recycling. This document will tell you how those with or without Publish rights may recycle a document,- Group: KB User's Guide
- Views this week: 12
- Total views: 29388
KB User's Guide - Settings Tab - Group Spaces Screen
Last updated on 2025-02-20
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.- Group: KB User's Guide
- Views this week: 8
- Total views: 31767
KB User's Guide - Settings Tab - Notification Settings
Last updated on 2025-02-20
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.- Group: KB User's Guide
- Views this week: 19
- Total views: 37825
KB User's Guide - Documents Tab - Document Information Table Live Site
Last updated on 2025-02-11
The document information table summarizes basic information about KB document data. The data is neatly organized in a table at the bottom of each document making finding and working with particular data easier.- Group: KB User's Guide
- Views this week: 8
- Total views: 17469
KB User's Guide - API - Increasing the Number of Allowed Daily Connections for an IP Address [Campus login required]
Last updated on 2025-02-10
This document describes how to authorize certain IP addresses to make an increased number of daily connections to the KB API. This may be necessary if you have a device that frequently calls the API and regularly reaches the default limit of 800 ...- Group: KB User's Guide
- Views this week: 0
- Total views: 1
KB User's Guide - What is the KB Advisory Group?
Last updated on 2025-01-16
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.- Group: KB User's Guide
- Views this week: 4
- Total views: 2270
KB User's Guide - Assessments - View Assessments on the Live Internal Site
Last updated on 2025-01-14
This doc will show you the url to refer those who want to take a Quiz/ Survey on your Live Internal Site. You may also create a side module on your Live site and direct your users to your Quiz Surveys.- Group: KB User's Guide
- Views this week: 9
- Total views: 22029
KB User's Guide - Documents Tab - Create a Table of Contents
Last updated on 2025-01-02
A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...- Group: KB User's Guide
- Views this week: 14
- Total views: 9125
KB User's Guide - Semantic Search FAQ
Last updated on 2024-12-12
This document answers some common questions about the new "semantic" search engine for the KB and how it compares to the original native search.- Group: KB User's Guide
- Views this week: 5
- Total views: 2969
KB User's Guide - Documents Tab - Glossary and Glossary Items
Last updated on 2024-11-15
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.- Group: KB User's Guide
- Views this week: 7
- Total views: 38903
KB User's Guide - Settings Tab - CSS for Full View
Last updated on 2024-11-15
This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 7
- Total views: 35428
KB User's Guide - Site Pref Tab - Mobile CSS
Last updated on 2024-11-15
The mobile view of the KnowledgeBase (KB) allows for optimized viewing on devices with smaller screens.- Group: KB User's Guide
- Views this week: 8
- Total views: 30625
KB User's Guide - KB Training - Watch the New Editor Training
Last updated on 2024-11-15
The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.- Group: KB User's Guide
- Views this week: 14
- Total views: 21612
KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers
Last updated on 2024-11-15
The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...- Group: KB User's Guide
- Views this week: 17
- Total views: 35531
KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen
Last updated on 2024-11-15
Those with permissions to the Users tab can add or edit users in your KB group. This document will show how to filter a- Group: KB User's Guide
- Views this week: 8
- Total views: 32216
Not finding what you are looking for? Suggest a new document be created, or try searching again with multiple search terms.