KnowledgeBase User's Guide Search Results

2021 KnowledgeBase (KB) User Group Meeting

Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.

• Group: KB User's Guide
• Views this week: 51
• Total views: 16052

ID: 112194

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.

• Group: KB User's Guide
• Views this week: 61
• Total views: 37051

ID: 52046

KB User's Guide - Stats Tab - Doc Events

The Doc events stats uses data from the Comments and events log on each document. You may use one of 58 displays of information, or you may combine reports for more detailed information.

• Group: KB User's Guide
• Views this week: 34
• Total views: 12132

ID: 112403

KB User's Guide - Topics - The Batch Topic Assignment Tool

This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...

• Group: KB User's Guide
• Views this week: 41
• Total views: 66584

ID: 22118

KB User's Guide - Settings Tab - Uploading a New Site Logo

KB Admins, if you want to replace the group logo that displays in the upper left-hand corner of your internal and external KB sites, you can upload a new one under the Site Pref tab. Follow the steps below. If your KB site has the UW Theme for KB ...

• Group: KB User's Guide
• Views this week: 28
• Total views: 26301

ID: 41487