KB User's Guide - Settings Tab - CSS for Full View
Last updated on 2024-11-15
This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 70
- Total views: 31421
KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" Setting
Last updated on 2024-10-14
This document explains how to hide restricted documents from internal live site search results.- Group: KB User's Guide
- Views this week: 26
- Total views: 27243
KB User's Guide - Settings Tab - Google Analytics
Last updated on 2024-10-01
Tracking the use of your Knowledge Base space is important to knowing what your users are accessing and to be aware of top documents and site visitor behaviors. This document will walk you through the process of setting up the analytics within your ...- Group: KB User's Guide
- Views this week: 38
- Total views: 36080
KB User's Guide - Topics Tab - Introduction to the Topics Tree
Last updated on 2024-09-30
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.- Group: KB User's Guide
- Views this week: 35
- Total views: 34039
KB User's Guide - Settings - Updating a Group Contact
Last updated on 2024-09-03
All KB spaces must have a primary contact listed with at least one name and email address, known as the group space contact. This document will show you how to update the group contact field when this role is changing within your unit.- Group: KB User's Guide
- Views this week: 30
- Total views: 25415
KB User's Guide - Settings Tab - Blocking IP Addresses
Last updated on 2024-08-27
This document describes how to block specific device IP addresses and IP ranges and prevent them from accessing your KB sites. This is useful if you notice that certain IP addresses are generating spam or performing a large number of irregular ...- Group: KB User's Guide
- Views this week: 22
- Total views: 1265
KB User's Guide - Settings Tab - Site Footers
Last updated on 2024-08-13
This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.- Group: KB User's Guide
- Views this week: 31
- Total views: 4965
KB User's Guide - Settings Tab - Edit This Page button
Last updated on 2024-08-13
After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...- Group: KB User's Guide
- Views this week: 23
- Total views: 27971
KB User's Guide - Settings Tab - Customizing Live Site Messages
Last updated on 2024-08-13
Admins and Users who have permissions to access the Settings tab may customize messages for your KB site, such as those shown to users after they perform searches or try to access a document that is unavailable. This document will walk you through ...- Group: KB User's Guide
- Views this week: 46
- Total views: 26391
KB User's Guide - Settings Tab - Enable the Email Listener Form
Last updated on 2024-06-07
This document describes how to add an optional form to your KB live site that can be used by end users to submit questions or issues to a specified support address.- Group: KB User's Guide
- Views this week: 34
- Total views: 23829
KB User's Guide - Settings Tab - Group Spaces Screen
Last updated on 2024-05-07
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.- Group: KB User's Guide
- Views this week: 46
- Total views: 28915
KB User's Guide - Settings Tab - Notification Settings
Last updated on 2024-03-25
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.- Group: KB User's Guide
- Views this week: 53
- Total views: 33656
KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics
Last updated on 2024-03-05
A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...- Group: KB User's Guide
- Views this week: 46
- Total views: 46704
KB User's Guide - Settings Tab - Content Modules
Last updated on 2024-03-05
The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...- Group: KB User's Guide
- Views this week: 35
- Total views: 68793
KB User's Guide - Settings Tab - Customize your site layout and appearance
Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 44
- Total views: 8565
KB User's Guide - Documents Tab - Create a Table of Contents
Last updated on 2024-02-14
A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...- Group: KB User's Guide
- Views this week: 48
- Total views: 5943
KB User's Guide - Settings Tab - Searching / Sorting Options
Last updated on 2023-12-18
KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.- Group: KB User's Guide
- Views this week: 35
- Total views: 35056
KB User's Guide - Assessment Tab - New Question
Last updated on 2023-12-12
This document will show you how to create a new Question for use with the Assessment Module.- Group: KB User's Guide
- Views this week: 43
- Total views: 33242
KB User's Guide - Settings Tab - Quick Search Options and Menus
Last updated on 2023-12-05
Learn how to include Quick Search Options to your KB Site's Menu.- Group: KB User's Guide
- Views this week: 29
- Total views: 53308
KB User's Guide - Settings Tab - Banner Alerts
Last updated on 2023-09-19
This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.- Group: KB User's Guide
- Views this week: 30
- Total views: 30276
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