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KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links

Last updated on 2021-06-01
Instructions for how to turn off or disable the Suggest a Document links.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 36506
ID: 21985

KB User's Guide - Documents Tab - Reviewing Expiring Documents

Last updated on 2026-03-12
This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 24074
ID: 12072

KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)

Last updated on 2023-08-01
The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 52966
ID: 5212

KB User's Guide - Users Tab - Updating a User's Default KB Group Space via the Users Tab

Last updated on 2023-08-07
This document demonstrate how Group Space Admin, who has access to the Users Tab, can update the Default Group Space of a user in their own Group Space. Use Case : A KB Admin from Group Space A grants access to an user who still has access to Group ...
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 38183
ID: 5961

KB User's Guide - Users Tab - Transfer News Ownership Button

Last updated on 2023-08-08
This document explains the behavior Transfer News Ownership button.
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 35833
ID: 15192

KB User's Guide - Enabling Dark Mode for the TinyMCE Editor

Last updated on 2026-02-20
This document describes how a KB author can set a preference for the TinyMCE WYSIWYG editor to load in dark mode when editing KB documents.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 1157
ID: 159194

KB User's Guide - Assessment Tab - Summary

Last updated on 2023-10-09
The Assessment tab allows you to deliver simple, multiple-choice quizzes, surveys and reviews to trainees or students who have access to your Internal KB Site. These Assessments are primarily intended to assess knowledge prior to classes or exams. ...
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 31562
ID: 45807

KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site

Last updated on 2023-12-04
This document describes how your users can find the documents they seek.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 37777
ID: 15356

KB User's Guide - Documents Tab - KB Custom Class Names

Last updated on 2024-11-15
This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 33023
ID: 36739

KB User's Guide - Users Tab - Batch Transfer Document Ownership

Last updated on 2025-09-12
This document explains how to transfer document ownership from one user to another via the Users tab.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 40932
ID: 15193

KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen

Last updated on 2025-09-09
Those with permissions to the Users tab can add or edit users in your KB group. This document will show how to filter a
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 38666
ID: 127

KB User's Guide - Home Tab - My Profile

Last updated on 2025-09-18
The My Profile screen allows you to change personal information in your user profile. From this page, you can also adjust how you interact with the KB by adjusting your default KB group, default tab and the editor mode selection that best suits ...
  • Group: KB User's Guide
  • Views this week: 23
  • Total views: 45086
ID: 8529

KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics

Last updated on 2025-06-02
A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 58617
ID: 5344

KB User's Guide - Documents Tab - Document Workflow

Last updated on 2025-09-18
This document provides a high-level overview of the different workflows you can set up in your KB space based on authoring permissions.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 64933
ID: 8531

KB User's Guide - Documents Tab - How to Create and Publish a Document

Last updated on 2025-09-19
This document explains how to create a new document using the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 41
  • Total views: 75688
ID: 5235

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2025-10-21
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 23571
ID: 112194

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2025-10-15
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...
  • Group: KB User's Guide
  • Views this week: 33
  • Total views: 58816
ID: 29768

KB User's Guide - Settings Tab - Customize your site layout and appearance

Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.
  • Group: KB User's Guide
  • Views this week: 27
  • Total views: 19600
ID: 123954

KB User's Guide - Training - Basic Administrator Training

Last updated on 2024-03-12
New KB Admins can use this document as a point of departure to begin building their KB sites.
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 37726
ID: 15358

KB User's Guide - KB Admin Tools - Login to the KB Admin Tools (UW Madison Only)

Last updated on 2024-02-14
Admins and users with access to the KB Admin Tools can use the info on this page to create and modify documents in their KB space.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 36255
ID: 36737

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