Results: 221-236 of 236

KB User's Guide - KB Training - Watch the New Editor Training

Last updated on 2021-11-03
The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.
  • Group: KB User's Guide
  • Views this week: 23
  • Total views: 16433
ID: 104509

Document capture [Glossary]

Last updated on 2021-11-03
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 23361
ID: 61101

KB User's Guide - Documents Tab - Restoring a deleted document

Last updated on 2021-10-15
Once a KB doc has been deleted, only someone with "Publish" rights can restore that KB doc back. This doc explains how to restore a deleted doc.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 26467
ID: 20682

KB User's Guide - News Tab - Summary

Last updated on 2021-09-25
News articles are posted on the KB sites to inform users and staff of product or service changes, operational changes, and outages.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 25843
ID: 5269

Sample Doc: IncludeDoc - Violin Parts

Last updated on 2021-09-03
includedoc sample
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 65993
ID: 52052

KB User's Guide - Documents Tab - Batch Update

Last updated on 2021-08-05
This document will show KB Admins how to efficiently update documents. The Batch Update Tool options include all fields in the document editor not related to document access.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 13151
ID: 111813

Font [Glossary]

Last updated on 2021-06-19
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 26868
ID: 26590

KB User's Guide - KB Site Administrator Responsibilities

Last updated on 2021-06-01
Each KB Site has a designated administrator (admin). These are their responsibilities:
  • Group: KB User's Guide
  • Views this week: 27
  • Total views: 24580
ID: 20245

Living Documentation [Glossary]

Last updated on 2021-06-01
  • Group: KB User's Guide
  • Views this week: 28
  • Total views: 23637
ID: 61100

KB User's Guide - General Info - Known Issues [Campus login required]

Last updated on 2021-06-01
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2
ID: 30009

KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links

Last updated on 2021-06-01
Instructions for how to turn off or disable the Suggest a Document links.
  • Group: KB User's Guide
  • Views this week: 23
  • Total views: 26771
ID: 21985

KB User's Guide - Documents Tab - Dynamic Content Replacement

Last updated on 2021-06-01
In this document, we will review a feature that allows you to replace part(s) of the original content (of a document owned by another KB subsite) with your own preferred text/or images.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 30417
ID: 36831

KB User's Guide - API - Using JavaScript to Embed KB Content

Last updated on 2021-06-01
This document provides an example of JavaScript that can be used to embed some or all of a KB document in another webpage, such as a page in a WordPress website.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 24660
ID: 81506

KB User's Guide - Documents Tab - Using the IncludeDoc Feature to Restrict Content

Last updated on 2021-06-01
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.
  • Group: KB User's Guide
  • Views this week: 35
  • Total views: 28309
ID: 5236

KB User's Guide - 2017 API Workshop Recording

Last updated on 2021-06-01
This document contains the recording from a virtual API Workshop held for KB admins interested in using the KB's APIs.
  • Group: KB User's Guide
  • Views this week: 23
  • Total views: 33167
ID: 74917

KB User's Guide - Users Tab - User Lacks Permissions or Cannot Log Into KB Admin Tools

Last updated on 2022-03-08
This document describes what to do if a user reports that they are not getting the correct level of access when they are logged into the KB Admin Tools, or if they report that they are being redirected to the external KB after logging in.
  • Group: KB Process
  • Views this week: 6
  • Total views: 6024
ID: 106850
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