KB User's Guide - Documents Tab - Deactivate or Delete a Template
Last updated on 2024-02-14
The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.- Group: KB User's Guide
- Views this week: 49
- Total views: 24369
KB User's Guide - Documents Tab - Uploading Images and Other Attachments
Last updated on 2024-02-01
Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).- Group: KB User's Guide
- Views this week: 112
- Total views: 48629
KB User's Guide - Documents Tab - How to Create and Publish a Document
Last updated on 2024-01-24
This document explains how to create a new document using the KB Admin Tools.- Group: KB User's Guide
- Views this week: 118
- Total views: 53709
KB User's Guide - Advanced HTML - Creating Collapsing and Expanding Panels
Last updated on 2024-01-24
This document describes how to add expandable/collapsible panels to a KB document. These panels provide a useful way to organize longer-form content, especially in situations where the reader may only need to read sections that apply to them.- Group: KB User's Guide
- Views this week: 134
- Total views: 30987
KB Users Guide - Documents Tab - Content Restriction Tags
Last updated on 2024-01-10
This document explains how to use the KB content restriction functions to prevent portions of a document from appearing on certain sites.- Group: KB User's Guide
- Views this week: 48
- Total views: 10071
KB User's Guide - General Info - Live Search Results Screen and Its Features
Last updated on 2023-12-05
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...- Group: KB User's Guide
- Views this week: 113
- Total views: 38509
KB User's Guide - General Info - Quick Search Options
Last updated on 2023-12-04
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...- Group: KB User's Guide
- Views this week: 46
- Total views: 30709
KB User's Guide - General Info - Internal and External Live Sites
Last updated on 2023-11-20
This document will discuss the differences in the appearance of live KnowledgeBase sites.- Group: KB User's Guide
- Views this week: 56
- Total views: 27193
KB User's Guide - General Info - Checking KB Documents for Accessibility
Last updated on 2023-11-20
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.- Group: KB User's Guide
- Views this week: 51
- Total views: 29806
KB User's Guide - Assessment Tab - Summary
Last updated on 2023-10-09
The Assessment tab allows you to deliver simple, multiple-choice quizzes, surveys and reviews to trainees or students who have access to your Internal KB Site. These Assessments are primarily intended to assess knowledge prior to classes or exams. ...- Group: KB User's Guide
- Views this week: 24
- Total views: 24765
KB User's Guide - Settings Tab - Site Footers
Last updated on 2023-09-19
This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.- Group: KB User's Guide
- Views this week: 43
- Total views: 3499
KB User's Guide - Documents Tab - Editing When Review Comments Are Optional
Last updated on 2023-09-11
This document describes the editing process in group spaces where review comments are optional.- Group: KB User's Guide
- Views this week: 27
- Total views: 28070
KB User's Guide - Documents Tab - Editing When Review Comments Are Required
Last updated on 2023-09-11
This document describes the steps authors need to take when their KB group requires review comments to edit documents.- Group: KB User's Guide
- Views this week: 38
- Total views: 26531
My KB Group Space: A First Look
Last updated on 2023-09-06
Please review this very high level document which paints the KB in very broad strokes.- Group: KB User's Guide
- Views this week: 53
- Total views: 22748
KB User's Guide - General Info - How to Hide Topic Breadcrumbs
Last updated on 2023-08-28
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.- Group: KB User's Guide
- Views this week: 33
- Total views: 11603
KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)
Last updated on 2023-08-25
This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.- Group: KB User's Guide
- Views this week: 43
- Total views: 29934
KB User's Guide - Advanced HTML - Decision Tree
Last updated on 2023-08-21
This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.- Group: KB User's Guide
- Views this week: 64
- Total views: 42845
KB User's Guide - General Info - Table of Contents
Last updated on 2023-08-14
Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.- Group: KB User's Guide
- Views this week: 76
- Total views: 75341
KB User's Guide - Documents Tab - Changing a Document's Status to "Deleted"
Last updated on 2023-08-14
Sometimes you may want to delete a document that is no longer necessary or that was created in error. Before moving forward, please consider the document retention policies of your KB Group and that of your institution.- Group: KB User's Guide
- Views this week: 43
- Total views: 31574
KB User's Guide - General Info - XML (RSS) Display Options
Last updated on 2023-08-11
The KB offers RSS feed options for your KB site. RSS is a format for delivering regularly changing web content. Some KB groups publish and frequently updateinformation: documents, news, blog entries and so on. The RSS feed benefits those who want ...- Group: KB User's Guide
- Views this week: 68
- Total views: 41673
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