KB User's Guide - Settings Tab - Site Footers
Last updated on 2024-08-13
This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.- Group: KB User's Guide
- Views this week: 76
- Total views: 6158
KB Author Training - Editing an Existing Document
Last updated on 2024-08-13
This document contains instructions for editing an existing document. For detailed information about other aspects of the document editor, please continue with this training series or return to the 23277.- Group: KB User's Guide
- Views this week: 98
- Total views: 42261
KB User's Guide - General Info - Topics Search on the Live Sites
Last updated on 2024-08-13
This document describes how the topic dropdown affects the search functionality on the live sites.- Group: KB User's Guide
- Views this week: 81
- Total views: 30253
KB User's Guide - General Info - KnowledgeBase Search Tips
Last updated on 2024-08-13
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).- Group: KB User's Guide
- Views this week: 66
- Total views: 29086
KB User's Guide - Settings Tab - Edit This Page button
Last updated on 2024-08-13
After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...- Group: KB User's Guide
- Views this week: 71
- Total views: 29148
KB User's Guide - Settings Tab - Customizing Live Site Messages
Last updated on 2024-08-13
Admins and Users who have permissions to access the Settings tab may customize messages for your KB site, such as those shown to users after they perform searches or try to access a document that is unavailable. This document will walk you through ...- Group: KB User's Guide
- Views this week: 80
- Total views: 27576
KB User's Guide - General Info - How to Create Accessible Documents
Last updated on 2024-07-24
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.- Group: KB User's Guide
- Views this week: 114
- Total views: 16792
KB User's Guide - API - Connecting to the Internal API [Campus login required]
Last updated on 2024-07-10
This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.- Group: KB User's Guide
- Views this week: 0
- Total views: 9
KB User's Guide - Documents Tab - Blogging
Last updated on 2024-07-09
Blogging functionality allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that blogging works *only on* internal sites/documents.- Group: KB User's Guide
- Views this week: 62
- Total views: 27819
KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content
Last updated on 2024-07-09
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.- Group: KB User's Guide
- Views this week: 79
- Total views: 31799
KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site
Last updated on 2024-07-02
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.- Group: KB User's Guide
- Views this week: 90
- Total views: 30933
KB User's Guide - Documents Tab - Requesting a Document From Another Group
Last updated on 2024-06-17
In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...- Group: KB User's Guide
- Views this week: 83
- Total views: 34221
KB User's Guide - Settings Tab - Enable the Email Listener Form
Last updated on 2024-06-07
This document describes how to add an optional form to your KB live site that can be used by end users to submit questions or issues to a specified support address.- Group: KB User's Guide
- Views this week: 87
- Total views: 25191
KB User's Guide - Sensitive and Restricted Data Policy
Last updated on 2024-06-03
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.- Group: KB User's Guide
- Views this week: 105
- Total views: 7264
KB User's Guide - Users Tab - Viewing, Updating and Deleting Users
Last updated on 2024-05-21
This document explains how to modify or update information for an existing user in the KB Admin Tools, and what to do if a user needs to be removed.- Group: KB User's Guide
- Views this week: 102
- Total views: 34416
KB User's Guide - Documents Tab - Review Mode Button Descriptions
Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.- Group: KB User's Guide
- Views this week: 81
- Total views: 26826
KB User's Guide - Documents Tab - Left Navigation Bar Links
Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools- Group: KB User's Guide
- Views this week: 86
- Total views: 56029
KB User's Guide - API - Setting Up an Internal API Account [Campus login required]
Last updated on 2024-04-12
This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.- Group: KB User's Guide
- Views this week: 0
- Total views: 18206
KB User's Guide - Training - Basic Administrator Training
Last updated on 2024-03-12
New KB Admins can use this document as a point of departure to begin building their KB sites.- Group: KB User's Guide
- Views this week: 83
- Total views: 28409
KB User's Guide - Documents Tab - Basic HTML Commands
Last updated on 2024-03-11
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.- Group: KB User's Guide
- Views this week: 62
- Total views: 45932
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