Results: 61-80 of 110

KB User's Guide - General Info - Creating a KB Admin Alert

Last updated on 2023-08-08
If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 14230
ID: 104160

About the KnowledgeBase

Last updated on 2023-07-25
Why not the KB?
  • Group: KB User's Guide
  • Views this week: 69
  • Total views: 210753
ID: 3

KB User's Guide - General Info - Subscribe to Changes

Last updated on 2023-07-24
The following explains how to receive an email notification whenever a change is made to a document.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 26731
ID: 13761

KB User's Guide - General Info - Embedding KB Content in Another Website

Last updated on 2023-07-24
This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 20606
ID: 81509

KB User's Guide - Documents Tab - Manually Enterable KB Custom classes

Last updated on 2023-07-24
There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 19792
ID: 36795

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Last updated on 2023-07-24
Once a document has been deleted (e.g. moved into the Trash queue) only someone with "Publish" rights can Purge the document content. This document explains how to Purge a document found in the Trash queue and will tell you what becomes of that ...
  • Group: KB User's Guide
  • Views this week: 37
  • Total views: 31013
ID: 5245

KB User's Guide - General Info - KnowledgeBase Search Tips

Last updated on 2023-07-24
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 26287
ID: 44333

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...
  • Group: KB User's Guide
  • Views this week: 46
  • Total views: 39959
ID: 29768

KB User's Guide - Assessment Tab - Existing Questions

Last updated on 2023-07-13
From the Questions screen, you may manage the questions you have created. Use up to nine filters to view a precise set of questions. This document will guide you through the functionality on this screen.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 27471
ID: 27228

2020 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.
  • Group: KB User's Guide
  • Views this week: 48
  • Total views: 16171
ID: 104232

KB User's Guide - Settings Tab - CSS for Full View

Last updated on 2023-07-10
This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.
  • Group: KB User's Guide
  • Views this week: 48
  • Total views: 27772
ID: 12075

KB User's Guide - News Tab - News Item Status

Last updated on 2023-06-30
This document defines the different states of a News item.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 26156
ID: 20879

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

Last updated on 2023-06-15
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...
  • Group: KB User's Guide
  • Views this week: 26
  • Total views: 26953
ID: 18580

KB User's Guide - Advanced HTML - Formatting Nested Lists

Last updated on 2023-06-13
This document describes how to properly format nested lists in HTML.
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 28121
ID: 67898

KB User's Guide - Settings Tab - SEO Description for the Internal and External Sites

Last updated on 2023-06-13
When it comes to optimizing your site for optimal SERP (search engine results page) performance, the content of your internal and/ or external site's SEO (search engine optimization) description are a crucial component that users evaluate when ...
  • Group: KB User's Guide
  • Views this week: 26
  • Total views: 24062
ID: 36829

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

Last updated on 2023-06-12
This document details the functionality available when viewing a document in read-only mode.
  • Group: KB User's Guide
  • Views this week: 61
  • Total views: 34146
ID: 5251

KB User's Guide - General Info - Embed a Google Calendar into a Document

Last updated on 2023-06-02
This document will show you how to locate Google Calendar embed code and how to place it into a KB Document.
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 28515
ID: 61934

KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" option in the Group Spaces Screen

Last updated on 2023-06-01
This document explains how to hide restricted documents from internal live site Search results.
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 24655
ID: 12074

KB User's Guide - General Info - Site-Level Vs. Document-Level Feedback

Last updated on 2023-06-01
This document describes the difference between site-level and document-level feedback forms available to end users, including how related notifications are routed.
  • Group: KB User's Guide
  • Views this week: 47
  • Total views: 21354
ID: 89421

KB User's Guide - Assessments - View Assessments on the Live Internal Site

Last updated on 2023-06-01
This doc will show you the url to refer those who want to take a Quiz/ Survey on your Live Internal Site. You may also create a side module on your Live site and direct your users to your Quiz Surveys.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 17982
ID: 61093
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