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KB User's Guide - General Info - How to Create Accessible Documents

Last updated on 2026-05-14
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 28360
ID: 112389

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

Last updated on 2025-09-25
This document details the functionality available when viewing a document in read-only mode.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 47637
ID: 5251

KB User's Guide - API - What is an API?

Last updated on 2026-05-14
This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 33337
ID: 29280

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Last updated on 2025-09-22
Once a document has been deleted, it is moved to the Documents in Trash section. Once there, a document can be purged from your group space entirely. This document explains how to Purge a document found in the Trash queue.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 44093
ID: 5245

KB User's Guide - Documents Tab - Request Publishing or Archiving

Last updated on 2025-09-19
This document describes how users without publish rights can send a request to a group admin to have a document published or archived.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 39875
ID: 36855

KB User's Guide - Documents Tab - Viewing and Editing Templates

Last updated on 2026-05-14
The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 34426
ID: 36761

KB User's Guide - Settings Tab - Notification Settings

Last updated on 2025-09-18
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.
  • Group: KB User's Guide
  • Views this week: 33
  • Total views: 47463
ID: 6279

KB User's Guide - Creating a Group Authorization Rule with Person API Workday Data [Campus login required]

Last updated on 2026-05-14
This document describes how to update your Group Authorization rules directly in the KB (without using a Manifest group).
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 9
ID: 150992

KB User's Guide - News Tab - News Item Status

Last updated on 2025-09-12
This document defines the different states of a News item.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 36773
ID: 20879

KB User's Guide - Documents Tab - Creating a KB Document from Microsoft Office or Google Docs

Last updated on 2025-09-12
This document explains the available methods for creating a KB document from content drafted in Microsoft Word or Google Docs.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 41280
ID: 21357

KB User's Guide - KB Site Administrator Responsibilities

Last updated on 2021-06-01
Each KB Site has a designated administrator (admin). These are their responsibilities:
  • Group: KB User's Guide
  • Views this week: 3
  • Total views: 31921
ID: 20245

KB User's Guide - Documents Tab - Requesting a Document From Another Group

Last updated on 2025-09-16
In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 41530
ID: 43054

KB User's Guide - Settings Tab - Quick Search Options and Menus

Last updated on 2026-05-14
Learn how to include Quick Search Options to your KB Site's Menu.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 62311
ID: 24488

KB User's Guide - Documents Tab - Redirecting a Document

Last updated on 2025-09-16
This document describes how you can configure a redirect from an old KB document to a new one, or from an old KB document to an external website.
  • Group: KB User's Guide
  • Views this week: 26
  • Total views: 41125
ID: 52086

KB User's Guide - Settings Tab - Content Modules

Last updated on 2025-09-16
The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 81510
ID: 60736

KB User's Guide - Documents Tab - Viewing the Document Activity Log

Last updated on 2025-09-18
This document describes how to view and understand the activity log for a KB document, which contains the complete record of all changes that have been made to a document over time.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 5445
ID: 154907

KB User's Guide - Home Tab - Upload Profile Photo

Last updated on 2025-09-18
Help your colleagues match a name to a face by uploading a profile photo. This document will show you how to upload a photo that you have in your files or that is accessible by a url.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 43497
ID: 6277

KB User's Guide - Site Pref Tab - Mobile CSS

Last updated on 2026-05-14
The mobile view of the KnowledgeBase (KB) allows for optimized viewing on devices with smaller screens.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 37085
ID: 18778

KB User's Guide - Documents Tab - Understanding Document Statuses

Last updated on 2025-09-18
This document discusses how each document status is defined.
  • Group: KB User's Guide
  • Views this week: 28
  • Total views: 153394
ID: 5234

KB User's Guide - Documents Tab - Document Searching and Sorting

Last updated on 2025-09-18
The Documents tab includes many ways to search for documents.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 48618
ID: 5250

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