Results: 81-100 of 236

KB User's Guide - Documents Tab - Edit a Template

Last updated on 2023-11-20
The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 24021
ID: 36761

KB User's Guide - Documents Tab - Using the "Create a Doc from..." Page

Last updated on 2023-11-20
This document explains how to access and use the templates you have created from the "Create a Doc from..." page.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 24478
ID: 10111

KB User's Guide - Documents Tab - Creating and Using Templates

Last updated on 2023-11-20
The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 38500
ID: 14044

KB User's Guide - General Info - Internal and External Live Sites

Last updated on 2023-11-20
This document will discuss the differences in the appearance of live KnowledgeBase sites.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 26833
ID: 22400

KB User's Guide - Settings Tab - Customizing Live Site Messages

Last updated on 2023-11-20
Admins and Users who have permissions to access the Settings tab may customize messages for your KB site, such as those shown to users after they perform searches or try to access a document that is unavailable. This document will walk you through ...
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 24301
ID: 55543

KB User's Guide - General Info - Checking KB Documents for Accessibility

Last updated on 2023-11-20
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 29389
ID: 85611

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

Last updated on 2023-10-23
This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 9387
ID: 116740

KB Author Training - Revisions

Last updated on 2023-10-18
This document describes the revision features of the KB document editor.
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 37151
ID: 23631

TinyMCE Editor Transition - Frequently Asked Questions (FAQ)

Last updated on 2023-10-18
The KB Admin Tools is transitioning away from the Classic editor to the TinyMCE editor. This document outlines common questions about the transition and timeline.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 6679
ID: 121909

KB User's Guide - News Tab - Viewing News Items

Last updated on 2023-10-16
This document explains how to view News items in the KB Admin Tools and on your live site(s).
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 27716
ID: 5285

KB Author Training - Title, Keywords, and Summary Fields

Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 33961
ID: 23189

KB User's Guide - Documents Tab - Minor vs Major Document Changes

Last updated on 2023-10-12
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 13561
ID: 109513

KB User's Guide - Assessment Tab - Summary

Last updated on 2023-10-09
The Assessment tab allows you to deliver simple, multiple-choice quizzes, surveys and reviews to trainees or students who have access to your Internal KB Site. These Assessments are primarily intended to assess knowledge prior to classes or exams. ...
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 24472
ID: 45807

KB User's Guide - Documents Tab - Document Searching and Sorting

Last updated on 2023-10-09
The Documents tab includes many ways to search for documents.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 33338
ID: 5250

KB User's Guide - Documents Tab - Validation Tools

Last updated on 2023-10-02
This document explains how to use some of the document validation tools provided in KB Admin Tools for document editing.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 28981
ID: 5241

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

Last updated on 2023-09-19
The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.
  • Group: KB User's Guide
  • Views this week: 28
  • Total views: 31108
ID: 20674

KB User's Guide - Settings Tab - Site Footers

Last updated on 2023-09-19
This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 2339
ID: 131542

KB User's Guide - Settings Tab - Banner Alerts

Last updated on 2023-09-19
This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.
  • Group: KB User's Guide
  • Views this week: 23
  • Total views: 28301
ID: 18963

KB Users Guide - Settings Tab - Creating a Site Map Menu Based on Topics

Last updated on 2023-09-11
This document will show you how to create a site-map style topic navigation menu for your Live KB Site(s). This menu will display your highest-level topics, which once clicked, will direct the user to a page with links to sub-topics and their ...
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 41588
ID: 64418

KB User's Guide - Documents Tab - Editing When Review Comments Are Optional

Last updated on 2023-09-11
This document describes the editing process in group spaces where review comments are optional.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 27815
ID: 132
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