KnowledgeBase User's Guide Search Results

KB User's Guide - Assessment Tab - Existing Questions

From the Questions screen, you may manage the questions you have created. Use up to nine filters to view a precise set of questions. This document will guide you through the functionality on this screen.

• Group: KB User's Guide
• Views this week: 47
• Total views: 31028

ID: 27228

KB User's Guide - News Tab - News Item Status

This document defines the different states of a News item.

• Group: KB User's Guide
• Views this week: 60
• Total views: 29587

ID: 20879

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...

• Group: KB User's Guide
• Views this week: 64
• Total views: 29987

ID: 18580

KB User's Guide - Advanced HTML - Formatting Nested Lists

This document describes how to properly format nested lists in HTML.

• Group: KB User's Guide
• Views this week: 86
• Total views: 32734

ID: 67898

KB User's Guide - Settings Tab - SEO Description for the Internal and External Sites

When it comes to optimizing your site for optimal SERP (search engine results page) performance, the content of your internal and/ or external site's SEO (search engine optimization) description are a crucial component that users evaluate when ...

• Group: KB User's Guide
• Views this week: 46
• Total views: 27368

ID: 36829

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

This document details the functionality available when viewing a document in read-only mode.

• Group: KB User's Guide
• Views this week: 57
• Total views: 38672

ID: 5251

KB User's Guide - General Info - Embed a Google Calendar into a Document

This document will show you how to locate Google Calendar embed code and how to place it into a KB Document.

• Group: KB User's Guide
• Views this week: 96
• Total views: 33173

ID: 61934

KB User's Guide - Settings Tab - Managing Group Relationships

The Group Relations link allows KB group administrators to manage key relationships with other KB spaces. This includes automated sharing with the Unified KB, sharing with individual spaces, inheriting internal KB access, and trusting activation ...

• Group: KB User's Guide
• Views this week: 73
• Total views: 37658

ID: 5797

KB User's Guide - Documents Tab - Expired Documents

This document will discuss the Expired document page in the Documents tab.

• Group: KB User's Guide
• Views this week: 124
• Total views: 45550

ID: 15019

KB User's Guide - General Info - Manage Your Favorite Documents (for Internal Site only)

Designating Favorite docs in your Internal KB is great if you often refer to the same set of docs OR if you often refer users to the same set of docs. All of your "Favorited" documents are easily accessed by using the showmyfavoritedocs "Quick ...

• Group: KB User's Guide
• Views this week: 48
• Total views: 28746

ID: 18630

KB User's Guide - Documents Tab - Why are some links on the left grayed out?

Access to some features is limited by Publish rights setting on the Users tab.

• Group: KB User's Guide
• Views this week: 55
• Total views: 30810

ID: 20601

KB User's Guide - Training - Author Training

This document will help a brand new user get started with the KB and document creation.

• Group: KB User's Guide
• Views this week: 75
• Total views: 29474

ID: 15357

KB User's Guide - Documents Tab - Using the KB Link Doc Feature

The KB Link Doc feature allows you to link to easily link to another KB document. This document explains how the KB Link Doc feature works and how to add use it in your own documents.

• Group: KB User's Guide
• Views this week: 45
• Total views: 13391

ID: 114308

KB User's Guide - Documents Tab - Future Activation

This document explains how you can use Future Activation to set a document to be published automatically at a specific future date.

• Group: KB User's Guide
• Views this week: 74
• Total views: 36142

ID: 69832

KB User's Guide - Documents Tab - Migrating HTML Content from a Web Site into your KB document via XML Import

There may be occasion where you need to migrate content residing on an Institutional web site, a Departmental web site, an existing web based blog, an online wiki, etc. into your KB Space. If you have a large number of pages to migrate, please ...

• Group: KB User's Guide
• Views this week: 47
• Total views: 29145

ID: 52085

KB User's Guide - News Tab - Editing News Items

This document explains how to edit an already exsiting news item.

• Group: KB User's Guide
• Views this week: 68
• Total views: 30602

ID: 5284

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Description of HTML editor buttons in KB Admin Tools

• Group: KB User's Guide
• Views this week: 67
• Total views: 149641

ID: 14927

What is the KnowledgeBase?

The KnowledgeBase is a system for documenting and maintaining information for your staff and customers. The KnowledgeBase is made up of many documents containing a wide variety of information.

• Group: KB User's Guide
• Views this week: 46
• Total views: 23319

ID: 13905

KB User's Guide - Documents Tab - Embedding Video

This document provides information on how videos can be embedded within your KB documents.

• Group: KB User's Guide
• Views this week: 66
• Total views: 39279

ID: 22114

KB User's Guide - API - What is an API?

This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.

• Group: KB User's Guide
• Views this week: 44
• Total views: 28254

ID: 29280