Search results updated. Showing 20 documents in Standard format.
KB User's Guide - Documents Tab - Embedding a Kaltura MediaSpace Video in a KB Document
Last updated on 2025-10-22
UW-Madison users may use a Kaltura MediaSpace account to host videos they wish to embed in the KB. This document will point you to instructions on using Kaltura, as well as how to embed your video into a KB document.- Group: KB User's Guide
- Views this week: 28
- Total views: 38130
KB User's Guide - Documents Tab - Attachment Search
Last updated on 2025-10-22
In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.- Group: KB User's Guide
- Views this week: 16
- Total views: 32805
KB User's Guide - Documents Tab - Archive or Delete a Template
Last updated on 2025-10-22
The template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template so it can no longer be used to create new documents.- Group: KB User's Guide
- Views this week: 60
- Total views: 35346
KB User's Guide - Advanced HTML - Decision Tree
Last updated on 2025-11-19
This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.- Group: KB User's Guide
- Views this week: 32
- Total views: 53266
KB User's Guide - Sensitive and Restricted Data Policy
Last updated on 2025-12-02
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.- Group: KB User's Guide
- Views this week: 49
- Total views: 15591
KB User's Guide - API - Available APIs
Last updated on 2026-01-05
This document outlines all of the currently available APIs for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 49
- Total views: 38118
KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers
Last updated on 2026-01-29
The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...- Group: KB User's Guide
- Views this week: 59
- Total views: 42958
KB User's Guide - General Info - Quick Search Options
Last updated on 2026-02-11
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...- Group: KB User's Guide
- Views this week: 47
- Total views: 41432
KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools
Last updated on 2026-02-11
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...- Group: KB User's Guide
- Views this week: 27
- Total views: 34928
KB User's Guide - What is the KB Advisory Group?
Last updated on 2026-02-12
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.- Group: KB User's Guide
- Views this week: 35
- Total views: 7530
KB User's Guide - Documents Tab - Embedding Video
Last updated on 2022-07-05
This document provides information on how videos can be embedded within your KB documents.- Group: KB User's Guide
- Views this week: 36
- Total views: 45626
KB User's Guide - General Info - How to Create Accessible Documents
Last updated on 2026-05-14
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.- Group: KB User's Guide
- Views this week: 73
- Total views: 28413
KB User's Guide - Documents Tab - Batch Update
Last updated on 2021-08-05
This document will show KB Admins how to efficiently update documents. The Batch Update Tool options include all fields in the document editor not related to document access.- Group: KB User's Guide
- Views this week: 45
- Total views: 25010
KB User's Guide - Introduction to the KnowledgeBase Environment
Last updated on 2026-05-14
The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.- Group: KB User's Guide
- Views this week: 45
- Total views: 33782
KB User's Guide - News Tab - Summary
Last updated on 2021-09-25
News articles are posted on the KB sites to inform users and staff of product or service changes, operational changes, and outages.- Group: KB User's Guide
- Views this week: 44
- Total views: 35472
KB User's Guide - Documents Tab - Viewing and Editing Templates
Last updated on 2026-05-14
The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.- Group: KB User's Guide
- Views this week: 54
- Total views: 34466
KB User's Guide - API - What is an API?
Last updated on 2026-05-14
This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.- Group: KB User's Guide
- Views this week: 54
- Total views: 33372
KB User's Guide - Site Pref Tab - Mobile CSS
Last updated on 2026-05-14
The mobile view of the KnowledgeBase (KB) allows for optimized viewing on devices with smaller screens.- Group: KB User's Guide
- Views this week: 71
- Total views: 37137
KB User's Guide - Documents Tab - Where To Place <link> Tags
Last updated on 2021-11-29
The TinyMCE editor does not allow <link> tags to be placed in the document body. You may find that tags you are attempting to add are not being saved, or you may see an alert warning that <link> tags previously stored in the doc body ...- Group: KB User's Guide
- Views this week: 34
- Total views: 15990
KB User's Guide - Documents Tab - Document Style Guidelines
Last updated on 2026-05-13
This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...- Group: KB User's Guide
- Views this week: 128
- Total views: 98663
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