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KB User's Guide - Sensitive and Restricted Data Policy

Last updated on 2025-12-02
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 15005
ID: 127184

KB User's Guide - Advanced HTML - Decision Tree

Last updated on 2025-11-19
This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 52837
ID: 66704

KB User's Guide - Documents Tab - Archive or Delete a Template

Last updated on 2025-10-22
The template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template so it can no longer be used to create new documents.
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 34785
ID: 74653

KB User's Guide - Documents Tab - Attachment Search

Last updated on 2025-10-22
In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 32473
ID: 27227

KB User's Guide - Documents Tab - Embedding a Kaltura MediaSpace Video in a KB Document

Last updated on 2025-10-22
UW-Madison users may use a Kaltura MediaSpace account to host videos they wish to embed in the KB. This document will point you to instructions on using Kaltura, as well as how to embed your video into a KB document.
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 37762
ID: 49517

KB User's Guide - Documents Tab - Editing an Existing Doc

Last updated on 2025-10-22
This document explains how to edit previously created documents.
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 42617
ID: 5252

KB User's Guide - API - Site Banners

Last updated on 2025-10-21
This document provides information for the Site Banners API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 30522
ID: 86187

KB User's Guide - Using Manifest to Authorize Users for the KB

Last updated on 2025-10-21
This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 25905
ID: 110558

KB User's Guide - Topics Tab - Audiences

Last updated on 2025-10-21
Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 43871
ID: 36845

KB User's Guide - General Info - KB Features

Last updated on 2025-10-21
An introduction to the features of the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 35557
ID: 24584

KB User's Guide - Documents Tab - How To View a Document's Version History

Last updated on 2025-10-21
This document details how to view a document's version history, which allows you to view the history of saved changes for a document.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 45158
ID: 6534

KB User's Guide - API - What is an API?

Last updated on 2025-10-21
This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 33044
ID: 29280

KB User's Guide - Documents Tab - Cloning a Document with the "Save As..." Button

Last updated on 2025-10-21
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand new document, no matter the status of the original document.
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 30609
ID: 5975

KB User's Guide - Settings Tab - Requiring Review Comments

Last updated on 2025-10-15
By default, authors are not required to enter a comment prior to editing an published document. This document describes how to change that setting for your group space so that comments are required.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 36951
ID: 8956

KB User's Guide - Documents Tab - Minor vs Major Document Changes

Last updated on 2025-10-15
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 24319
ID: 109513

KB User's Guide - Document Edit Screen Overview

Last updated on 2025-10-08
This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is available to all groups as of September 18, 2025 and will eventually replace the original edit screen.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 9916
ID: 150385

KB User's Guide - Documents Tab - Viewing Who Last Updated a Document

Last updated on 2025-10-06
The Last Updater attribute captures the user who most recently edited or published a document. This is useful in spaces where authors other than the owner may be responsible for making changes, or when other users are responsible for publishing.
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 30733
ID: 18954

KB User's Guide - Unique Keywords

Last updated on 2025-10-06
This document explains how to view a list of unique keywords used in your documents in the KB Admin Tools and on the live site.
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 36670
ID: 15229

KB User's Guide - Documents Tab - Archived Documents

Last updated on 2025-10-02
This document will discuss how to access and manage archived documents.
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 40204
ID: 36821

KB User's Guide - Documents Tab - Restoring a deleted document

Last updated on 2025-10-02
Once a KB doc has been deleted, only someone with "Publish" rights can restore that KB doc back. This doc explains how to restore a deleted doc.
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 36376
ID: 20682

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