Results: 1-5 of 5

KB Author Training - Body Field - Using the TinyMCE Editor

Last updated on 2023-08-17
This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...
  • Group: KB User's Guide
  • Views this week: 38
  • Total views: 37536
ID: 23349

KB User's Guide - Documents Tab - Default Keywords

Last updated on 2023-08-17
This document explains how to create default keywords that both authors and admins can apply to each document.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 26433
ID: 5343

KB User's Guide - Documents Tab - Guide to TinyMCE Editor Buttons

Last updated on 2023-02-28
This document describes the buttons found in the TinyMCE editor and their functions.
  • Group: KB User's Guide
  • Views this week: 31
  • Total views: 13610
ID: 114924

What is the KnowledgeBase?

Last updated on 2022-07-06
The KnowledgeBase is a system for documenting and maintaining information for your staff and customers. The KnowledgeBase is made up of many documents containing a wide variety of information.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 19241
ID: 13905

KB User's Guide - API - What is an API?

Last updated on 2022-06-27
This document provides a general description of what an Application Programming Interface (API) is, as well as some helpful references in learning more about how you can use the KB APIs to pull KB data into other applications.
  • Group: KB User's Guide
  • Views this week: 33
  • Total views: 24603
ID: 29280

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