Results: 1-20 of 21

KB User's Guide - API - Site Banners

Last updated on 2024-05-10
This document provides information for the Site Banners API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 51
  • Total views: 20107
ID: 86187

KB User's Guide - General Info - Creating a KB Admin Alert

Last updated on 2023-08-08
If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 31
  • Total views: 14084
ID: 104160

KB User's Guide - Documents Tab - Define and Apply Document Headers and Footers

Last updated on 2023-08-07
The PageHeader and PageFooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...
  • Group: KB User's Guide
  • Views this week: 52
  • Total views: 29804
ID: 24015

KB User's Guide - Settings Tab - Banner Alerts

Last updated on 2023-09-19
This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 27962
ID: 18963

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.
  • Group: KB User's Guide
  • Views this week: 63
  • Total views: 4290
ID: 124321

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Last updated on 2022-07-20
Description of HTML editor buttons in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 65
  • Total views: 143994
ID: 14927

KB User's Guide - Advanced HTML - Create a list of featured links

Last updated on 2024-02-06
Add a group of links in a two column card-style layout within the flow of your document or as their own content module on a custom homepage.
  • Group: KB User's Guide
  • Views this week: 37
  • Total views: 4385
ID: 124322

KB User's Guide - Documents Tab - Embedding user specific content in KB documents (HTML editor only)

Last updated on 2022-05-25
This feature allows authors to embed, in one document, content meant for specific individual users (e.g. allows a block of text to be visible only to a specified user who is a fully authorized internal user). When the activated document is rendered ...
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 25211
ID: 20307

KB User's Guide - General Info - How to Create Accessible Documents

Last updated on 2023-08-25
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.
  • Group: KB User's Guide
  • Views this week: 45
  • Total views: 11262
ID: 112389

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 111
  • Total views: 128376
ID: 5238

KB User's Guide - Users Tab - Group Authorization

Last updated on 2023-05-16
This document describes how to create User Group Authorization rules in order to grant a select group automated read access to either your Live internal KB site or read and write access to a specific KB documents.
  • Group: KB User's Guide
  • Views this week: 60
  • Total views: 30407
ID: 22116

KB User's Guide - Documents Tab - Custom URL Field

Last updated on 2023-04-26
You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...
  • Group: KB User's Guide
  • Views this week: 62
  • Total views: 30537
ID: 52054

KB User's Guide - Documents Tab - Review Mode Button Descriptions

Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.
  • Group: KB User's Guide
  • Views this week: 51
  • Total views: 23499
ID: 19000

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Last updated on 2024-03-05
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.
  • Group: KB User's Guide
  • Views this week: 70
  • Total views: 35972
ID: 52046

KB User's Guide - Documents Tab - Audiences

Last updated on 2023-06-01
Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...
  • Group: KB User's Guide
  • Views this week: 60
  • Total views: 29972
ID: 36845

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...
  • Group: KB User's Guide
  • Views this week: 80
  • Total views: 39532
ID: 29768

KB User's Guide - Documents Tab - Add a Border to All Images on Page

Last updated on 2023-06-08
This document provides a simple CSS rule you can include on any KB document to add a light grey border to all images within the document body.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 22120
ID: 69613

KB User's Guide - General Info - Embedding KB Content in Another Website

Last updated on 2023-07-24
This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 20467
ID: 81509

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

Last updated on 2023-06-12
This document details the functionality available when viewing a document in read-only mode.
  • Group: KB User's Guide
  • Views this week: 61
  • Total views: 33816
ID: 5251

KB User's Guide - News Tab - News Creating/ Editing Form Fields

Last updated on 2023-06-01
This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...
  • Group: KB User's Guide
  • Views this week: 61
  • Total views: 33475
ID: 5270
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