Results: 1-19 of 19

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

Last updated on 2023-10-23
This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.
  • Group: KB User's Guide
  • Views this week: 36
  • Total views: 9111
ID: 116740

KB User's Guide - Assessment Tab - Quiz/Survey Results

Last updated on 2023-07-24
The Results screen allows you to see which of your users has completed.
  • Group: KB User's Guide
  • Views this week: 31
  • Total views: 31161
ID: 43459

KB User's Guide - Users Tab - User Access Groups and Limited Access Groups

Last updated on 2024-03-05
This document describes how to set up and use User Access Groups and Limited Access Groups.
  • Group: KB User's Guide
  • Views this week: 35
  • Total views: 37752
ID: 6691

KB User's Guide - General Info - Known Issues [Campus login required]

Last updated on 2021-06-01
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2
ID: 30009

KB User's Guide - Documents Tab - Glossary and Glossary Items

Last updated on 2023-06-01
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.
  • Group: KB User's Guide
  • Views this week: 36
  • Total views: 32883
ID: 15709

KB User's Guide - General Info - Topics Search on the Live Sites

Last updated on 2023-12-05
This document describes how the topic dropdown affects the search functionality on the live sites.
  • Group: KB User's Guide
  • Views this week: 38
  • Total views: 26909
ID: 15405

KB User's Guide - Stats Tab - Doc Upkeep All Groups

Last updated on 2023-08-08
KB Admins can track document activity of: creation, activation, etc. The Time Frame filter allows you to look at a specific month or a block of time such as a calendar year or a specific quarter of the fiscal year. This document will explain what ...
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 22438
ID: 36809

KB User's Guide - Settings Tab - Displaying KB Pre-defined Features via Side Module Links

Last updated on 2023-06-27
This document will go into detail on how to display links to the Site-level Feedback Form, Topics Map, Keyword Index, Site Glossary, Assessment page, and Dropbox page as Side Module Links.
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 26705
ID: 25234

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Last updated on 2022-07-20
Description of HTML editor buttons in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 41
  • Total views: 144079
ID: 14927

KB User's Guide - General Info - Checking KB Documents for Accessibility

Last updated on 2023-11-20
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.
  • Group: KB User's Guide
  • Views this week: 58
  • Total views: 29022
ID: 85611

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-03-05
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...
  • Group: KB User's Guide
  • Views this week: 53
  • Total views: 46986
ID: 5338

KB User's Guide - Home Tab - Dashboard

Last updated on 2023-08-09
The Dashboard allows you take a quick temp of the activity on your KB Site at a glance. From the Home Tab, you may also update your user profile by clicking on the My Profile link. You may access KB Monthly Advisory Meeting Minutes from this, ...
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 29678
ID: 2636

KB User's Guide - News Tab - News Creating/ Editing Form Fields

Last updated on 2023-06-01
This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...
  • Group: KB User's Guide
  • Views this week: 41
  • Total views: 33551
ID: 5270

KB User's Guide - Settings Tab - Google Analytics

Last updated on 2024-03-01
Tracking the use of your Knowledge Base space is important to knowing what your users are accessing and to be aware of top documents and site visitor behaviors. This document will walk you through the process of setting up the analytics within your ...
  • Group: KB User's Guide
  • Views this week: 28
  • Total views: 28497
ID: 52175

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Last updated on 2024-02-29
Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 31812
ID: 6274

KB User's Guide - Settings Tab - Notification Settings

Last updated on 2024-03-25
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.
  • Group: KB User's Guide
  • Views this week: 44
  • Total views: 30838
ID: 6279

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

Last updated on 2023-09-19
The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 30761
ID: 20674

KB User's Guide - Assessment Tab - Quiz/Survey Results: Deleting Results

Last updated on 2023-05-12
Those creating quizzes or surveys can test on the live sites before releasing them to customers. Follow the steps below to delete results that do not pertain to your quiz or survey results set.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 24804
ID: 64155

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

Last updated on 2023-03-30
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.
  • Group: KB User's Guide
  • Views this week: 26
  • Total views: 27241
ID: 52086

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