Results: 1-16 of 16

KB User's Guide - Documents Tab - Dynamic Content Replacement

Last updated on 2021-06-01
In this document, we will review a feature that allows you to replace part(s) of the original content (of a document owned by another KB subsite) with your own preferred text/or images.
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 30089
ID: 36831

KB User's Guide - Documents Tab - Find & Replace Text

Last updated on 2023-09-11
The KB Find & Replace feature is a Full Text Find and Replace. This document explains to Groups Space Admins exactly how to find and replace text items, words or phrases in multiple KB documents.
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 32527
ID: 5247

KB User's Guide - Documents Tab - Why are some links on the left grayed out?

Last updated on 2023-03-30
Access to some features is limited by Publish rights setting on the Users tab.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 26980
ID: 20601

KB User's Guide - News Tab - News Creating/ Editing Form Fields

Last updated on 2023-06-01
This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 33515
ID: 5270

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 128660
ID: 5238

KB User's Guide - General Info - Topics Search on the Live Sites

Last updated on 2023-12-05
This document describes how the topic dropdown affects the search functionality on the live sites.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 26888
ID: 15405

KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)

Last updated on 2022-07-20
Description of HTML editor buttons in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 144052
ID: 14927

KB User's Guide - General Info - Embedding KB Content in Another Website

Last updated on 2023-07-24
This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 20492
ID: 81509

KB User's Guide - Documents Tab - Import & Export

Last updated on 2024-02-14
The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 32090
ID: 5249

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-03-05
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 46948
ID: 5338

KB User's Guide - Documents Tab - Status

Last updated on 2023-05-11
This document discusses how each document status is defined.
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 140445
ID: 5234

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

Last updated on 2023-10-23
This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 9091
ID: 116740

TinyMCE Editor Transition - Frequently Asked Questions (FAQ)

Last updated on 2023-10-18
The KB Admin Tools is transitioning away from the Classic editor to the TinyMCE editor. This document outlines common questions about the transition and timeline.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 6311
ID: 121909

KB User's Guide - Topics Tab - Introduction to the Topics Tree

Last updated on 2023-04-20
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 30992
ID: 110

KB User's Guide - Documents Tab - Minor vs Major Document Changes

Last updated on 2023-10-12
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 13282
ID: 109513

KB User's Guide - Settings Tab - Customize your site layout and appearance

Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 5317
ID: 123954

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