Results: 1-20 of 44

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 39123
ID: 13301

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 4329
ID: 127188

KB User's Guide - Explanation of User Types and Access Levels

Last updated on 2021-12-17
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 30002
ID: 36826

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-03-05
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 46823
ID: 5338

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 39470
ID: 29768

KB User's Guide - Settings Tab - Group Spaces Screen

Last updated on 2024-05-07
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 26135
ID: 18597

KB User's Guide - Users Tab - Updating a User's Default KB Group Space via the Users Tab

Last updated on 2023-08-07
This document demonstrate how Group Space Admin, who has access to the Users Tab, can update the Default Group Space of a user in their own Group Space. Use Case : A KB Admin from Group Space A grants access to an user who still has access to Group ...
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 26783
ID: 5961

KB User's Guide - Users Tab - Remove User from This Group

Last updated on 2023-07-24
This document explains the behavior of the Remove User from This Group button on the Users tab in the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 24947
ID: 15205

KB User's Guide - Settings - Updating a Group Contact

Last updated on 2023-07-19
When a KB group space is created by the KB Team, the group is assigned a group Contact Name and Email Address, as prescribed by the person requesting the site. The group space Contact can be one or more people. The groups contact can also be a ...
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 23162
ID: 36747

KB User's Guide - Home Tab - Updating Your Default KB Group Space via the Home Tab

Last updated on 2023-06-15
When you open the KB Admin Tools, it can open up to the KB Group of your choice. This document will show you how to change your default KB Group setting.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 28444
ID: 5240

KB User's Guide - Users Tab - Group Authorization

Last updated on 2023-05-16
This document describes how to create User Group Authorization rules in order to grant a select group automated read access to either your Live internal KB site or read and write access to a specific KB documents.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 30362
ID: 22116

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2022-08-25
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 14608
ID: 112194

KB User Group Meeting

Last updated on 2023-11-20
Content module for the annual KB User Group Meeting
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 81667
ID: 111695

KB User's Guide - Documents Tab - Requesting a Document From Another Group

Last updated on 2023-10-02
In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 30181
ID: 43054

My KB Group Space: A First Look

Last updated on 2023-09-06
Please review this very high level document which paints the KB in very broad strokes.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 21949
ID: 36806

2023 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-08-08
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 4895
ID: 129206

2020 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 15934
ID: 104232

KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" option in the Group Spaces Screen

Last updated on 2023-06-01
This document explains how to hide restricted documents from internal live site Search results.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 24373
ID: 12074

KB User's Guide - Settings Tab - Managing Group Relationships

Last updated on 2023-06-01
The Group Relations link allows KB group administrators to manage key relationships with other KB spaces. This includes automated sharing with the Unified KB, sharing with individual spaces, inheriting internal KB access, and trusting activation ...
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 32242
ID: 5797

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2022-09-01
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485
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