Results: 1-19 of 19

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 39219
ID: 13301

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).
  • Group: KB User's Guide
  • Views this week: 75
  • Total views: 4502
ID: 127188

KB User's Guide - 2017 API Workshop Recording

Last updated on 2021-06-01
This document contains the recording from a virtual API Workshop held for KB admins interested in using the KB's APIs.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 32965
ID: 74917

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

Last updated on 2024-01-24
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.
  • Group: KB User's Guide
  • Views this week: 52
  • Total views: 40408
ID: 14925

About the KnowledgeBase

Last updated on 2023-07-25
Why not the KB?
  • Group: KB User's Guide
  • Views this week: 200
  • Total views: 210197
ID: 3

KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion

Last updated on 2022-06-08
The Suggest a document link allows users to submit requests for new documentation.
  • Group: KB User's Guide
  • Views this week: 40
  • Total views: 35245
ID: 16441

KnowledgeBase Search Tips

Last updated on 2023-12-19
This document gives an overview of how to effectively use the Search function of your KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 69
  • Total views: 130013
ID: 14

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Last updated on 2024-03-05
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 36042
ID: 52046

What is the KnowledgeBase?

Last updated on 2022-07-06
The KnowledgeBase is a system for documenting and maintaining information for your staff and customers. The KnowledgeBase is made up of many documents containing a wide variety of information.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 19283
ID: 13905

KB User's Guide - API - Using JavaScript to Embed KB Content

Last updated on 2021-06-01
This document provides an example of JavaScript that can be used to embed some or all of a KB document in another webpage, such as a page in a WordPress website.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 24471
ID: 81506

KB User's Guide - General Info - How to Create Accessible Documents

Last updated on 2023-08-25
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.
  • Group: KB User's Guide
  • Views this week: 67
  • Total views: 11384
ID: 112389

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

Last updated on 2023-09-19
The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.
  • Group: KB User's Guide
  • Views this week: 56
  • Total views: 30768
ID: 20674

KB User's Guide - Advanced HTML - Decision Tree

Last updated on 2023-08-21
This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 41993
ID: 66704

KB User's Guide - Documents Tab - Migrating HTML Content from a Web Site into your KB document via XML Import

Last updated on 2022-12-23
There may be occasion where you need to migrate content residing on an Institutional web site, a Departmental web site, an existing web based blog, an online wiki, etc. into your KB Space. If you have a large number of pages to migrate, please ...
  • Group: KB User's Guide
  • Views this week: 37
  • Total views: 25378
ID: 52085

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

Last updated on 2023-06-15
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 26825
ID: 18580

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2022-08-25
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 14676
ID: 112194

KB User's Guide - Contact the KB Team

Last updated on 2023-07-13
The KnowledgeBase (KB) team's standard support hours are Monday-Friday 9:00 a.m. to 5:00 p.m..
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 10456
ID: 113672

KB User's Guide - Documents Tab - Glossary and Glossary Items

Last updated on 2023-06-01
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.
  • Group: KB User's Guide
  • Views this week: 53
  • Total views: 32900
ID: 15709

KB User's Guide - Live Sites - Suggest a Document Link

Last updated on 2022-07-20
End users viewing your published KB content will be able to click a link or button to "Suggest a Document," which is intended for instances where they could not find the content they were looking for. Please see below for additional information on ...
  • Group: KB User's Guide
  • Views this week: 45
  • Total views: 27122
ID: 14862

Not finding what you are looking for? Suggest a new document be created.

UW-Madison Unified KnowledgeBase (predicted 24 matches)