Results: 1-15 of 15

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 39196
ID: 13301

KB User's Guide - Explanation of User Types and Access Levels

Last updated on 2021-12-17
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 30092
ID: 36826

KB User's Guide - Settings Tab - Searching / Sorting Options

Last updated on 2023-12-18
KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 32288
ID: 5342

KB User's Guide - General Info - Live Search Results Screen and Its Features

Last updated on 2023-12-05
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 36954
ID: 15404

2020 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 15992
ID: 104232

2023 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-08-08
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 5028
ID: 129206

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2022-09-01
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485

KB User's Guide - General - Admin and Author Training Recordings [Campus login required]

Last updated on 2021-12-10
On this page, you can view recordings from a combined admin and author training session that was conducted in February 2020. If you would like to attend an upcoming live training session, please contact kb-team@doit.wisc.edu to find out the next ...
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 3
ID: 106115

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2022-08-25
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 14662
ID: 112194

KB User's Guide - Users Tab - Transfer News Ownership Button

Last updated on 2023-08-08
This document explains the behavior Transfer News Ownership button.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 25452
ID: 15192

KB User's Guide - Contact the KB Team

Last updated on 2023-07-13
The KnowledgeBase (KB) team's standard support hours are Monday-Friday 9:00 a.m. to 5:00 p.m..
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 10451
ID: 113672

KB User's Guide - Users Tab - User Lacks Permissions or Cannot Log Into KB Admin Tools

Last updated on 2022-03-08
This document describes what to do if a user reports that they are not getting the correct level of access when they are logged into the KB Admin Tools, or if they report that they are being redirected to the external KB after logging in.
  • Group: KB Process
  • Views this week: 4
  • Total views: 5901
ID: 106850

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Last updated on 2024-03-05
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 36021
ID: 52046

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-03-05
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 46955
ID: 5338

KB User's Guide - News Tab - News Item Status

Last updated on 2023-06-30
This document defines the different states of a News item.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 25968
ID: 20879

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