Results: 1-18 of 18

KB User's Guide - Documents Tab - How To View Revision History

Last updated on 2024-02-14
This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 31336
ID: 6534

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

Last updated on 2023-06-12
This document details the functionality available when viewing a document in read-only mode.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 33868
ID: 5251

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

Last updated on 2024-01-24
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.
  • Group: KB User's Guide
  • Views this week: 23
  • Total views: 40379
ID: 14925

KB User's Guide - Documents Tab - Using the IncludeDoc Feature to Restrict Content

Last updated on 2021-06-01
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 28001
ID: 5236

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2022-08-25
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 14662
ID: 112194

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Four

Last updated on 2022-07-13
This document demonstrates the use of the Up, Previous, and Next functionality. This is the fourth document in the series of four documents.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 24367
ID: 15338

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 4374
ID: 124321

KB User's Guide - General Info - Topics Search on the Live Sites

Last updated on 2023-12-05
This document describes how the topic dropdown affects the search functionality on the live sites.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 26892
ID: 15405

2023 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-08-08
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 5028
ID: 129206

TinyMCE Editor Transition - Frequently Asked Questions (FAQ)

Last updated on 2023-10-18
The KB Admin Tools is transitioning away from the Classic editor to the TinyMCE editor. This document outlines common questions about the transition and timeline.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 6321
ID: 121909

KB User's Guide - Documents Tab - Editing a Shared Document

Last updated on 2023-12-18
This document describes how the document edit screen will appear when you edit a document that has been shared by another group.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 2397
ID: 130402

KB User's Guide - Documents Tab - Left Navigation Bar Links

Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 51448
ID: 8537

KB User's Guide - Advanced HTML - Formatting Nested Lists

Last updated on 2023-06-13
This document describes how to properly format nested lists in HTML.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 27961
ID: 67898

KB Author Training - Body Field - Using the TinyMCE Editor

Last updated on 2023-08-17
This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 37648
ID: 23349

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2022-09-01
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485

KB User's Guide - Settings Tab - Customize your site layout and appearance

Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 5322
ID: 123954

KB User's Guide - Documents Tab - Custom URL Field

Last updated on 2023-04-26
You may assign a custom URL for each new document based on its title. Using short, memorable URLs makes it easier for visitors to find and share your content. While the document title remains designed for display and human readability, its custom ...
  • Group: KB User's Guide
  • Views this week: 27
  • Total views: 30592
ID: 52054

KB User's Guide - Stats Tab - Doc Upkeep All Groups

Last updated on 2023-08-08
KB Admins can track document activity of: creation, activation, etc. The Time Frame filter allows you to look at a specific month or a block of time such as a calendar year or a specific quarter of the fiscal year. This document will explain what ...
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 22432
ID: 36809

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