Results: 1-18 of 18

KB User's Guide - Assessment Tab - Quiz/Survey Results

Last updated on 2023-07-24
The Results screen allows you to see which of your users has completed.
  • Group: KB User's Guide
  • Views this week: 46
  • Total views: 31108
ID: 43459

KB User's Guide - Assessment Tab - Quiz/Survey Modules

Last updated on 2022-06-24
This document will walk you through the steps to create a Quiz/Survey Module in the Assessment tab.
  • Group: KB User's Guide
  • Views this week: 44
  • Total views: 30538
ID: 44283

KB User's Guide - Documents Tab - Document Searching and Sorting

Last updated on 2023-10-09
The Documents tab includes many ways to search for documents.
  • Group: KB User's Guide
  • Views this week: 66
  • Total views: 32862
ID: 5250

KB User's Guide - Documents Tab - Find & Replace Text

Last updated on 2023-09-11
The KB Find & Replace feature is a Full Text Find and Replace. This document explains to Groups Space Admins exactly how to find and replace text items, words or phrases in multiple KB documents.
  • Group: KB User's Guide
  • Views this week: 55
  • Total views: 32472
ID: 5247

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 115
  • Total views: 128380
ID: 5238

KB User's Guide - Migrating from Confluence Wiki to the KB

Last updated on 2023-05-25
This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.
  • Group: KB User's Guide
  • Views this week: 55
  • Total views: 4472
ID: 123849

KB User's Guide - API - Accessing the Private API

Last updated on 2024-04-12
This document explains how to obtain and API token and connect to the KB's Private API layer following the provisioning of your OAuth account.
  • Group: KB User's Guide
  • Views this week: 52
  • Total views: 18797
ID: 93968

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

Last updated on 2023-06-15
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 26787
ID: 18580

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

Last updated on 2024-01-24
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.
  • Group: KB User's Guide
  • Views this week: 57
  • Total views: 40318
ID: 14925

KB User's Guide - Users Tab - Viewing, Updating and Deleting Users

Last updated on 2024-05-21
This document explains how to modify or update information for an existing user in the KB Admin Tools, and what to do if a user needs to be removed.
  • Group: KB User's Guide
  • Views this week: 66
  • Total views: 29621
ID: 5340

KB User's Guide - Advanced HTML - Creating Collapsing and Expanding Panels

Last updated on 2024-01-24
This document describes how to add expandable/collapsible panels to a KB document. These panels provide a useful way to organize longer-form content, especially in situations where the reader may only need to read sections that apply to them.
  • Group: KB User's Guide
  • Views this week: 58
  • Total views: 29467
ID: 73277

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

Last updated on 2023-03-30
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.
  • Group: KB User's Guide
  • Views this week: 41
  • Total views: 27192
ID: 52086

KB User's Guide - Home Tab - My Profile

Last updated on 2024-05-21
The My Profile screen allows you to change personal information in your user profile. From this page, you can also adjust how you interact with the KB by adjusting your default KB group, default tab and the editor mode selection that best suits ...
  • Group: KB User's Guide
  • Views this week: 77
  • Total views: 31469
ID: 8529

KB User's Guide - Users Tab - Adding a User

Last updated on 2024-03-05
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...
  • Group: KB User's Guide
  • Views this week: 86
  • Total views: 46890
ID: 5338

KnowledgeBase Search Tips

Last updated on 2023-12-19
This document gives an overview of how to effectively use the Search function of your KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 76
  • Total views: 129901
ID: 14

KB User's Guide - Documents Tab - Creating and Using Templates

Last updated on 2023-11-20
The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...
  • Group: KB User's Guide
  • Views this week: 66
  • Total views: 38016
ID: 14044

KB User's Guide - Documents Tab - Guide to TinyMCE Editor Buttons

Last updated on 2023-02-28
This document describes the buttons found in the TinyMCE editor and their functions.
  • Group: KB User's Guide
  • Views this week: 69
  • Total views: 13648
ID: 114924

KB User's Guide - Users Tab - User Lacks Permissions or Cannot Log Into KB Admin Tools

Last updated on 2022-03-08
This document describes what to do if a user reports that they are not getting the correct level of access when they are logged into the KB Admin Tools, or if they report that they are being redirected to the external KB after logging in.
  • Group: KB Process
  • Views this week: 30
  • Total views: 5882
ID: 106850

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