Results: 1-20 of 20

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).
  • Group: KB User's Guide
  • Views this week: 94
  • Total views: 4409
ID: 127188

KB User's Guide - API - Using JavaScript to Embed KB Content

Last updated on 2021-06-01
This document provides an example of JavaScript that can be used to embed some or all of a KB document in another webpage, such as a page in a WordPress website.
  • Group: KB User's Guide
  • Views this week: 49
  • Total views: 24449
ID: 81506

KB User's Guide - News Tab - News Creating/ Editing Form Fields

Last updated on 2023-06-01
This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...
  • Group: KB User's Guide
  • Views this week: 88
  • Total views: 33503
ID: 5270

KB User's Guide - General - Admin and Author Training Recordings [Campus login required]

Last updated on 2021-12-10
On this page, you can view recordings from a combined admin and author training session that was conducted in February 2020. If you would like to attend an upcoming live training session, please contact kb-team@doit.wisc.edu to find out the next ...
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 3
ID: 106115

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

Last updated on 2024-01-24
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.
  • Group: KB User's Guide
  • Views this week: 85
  • Total views: 40346
ID: 14925

KB User's Guide - Documents Tab - TinyMCE Content Restore Plugin

Last updated on 2024-02-14
This document explains the Content Restore plugin in the TinyMCE editor.
  • Group: KB User's Guide
  • Views this week: 60
  • Total views: 984
ID: 133950

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2022-08-25
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.
  • Group: KB User's Guide
  • Views this week: 61
  • Total views: 14651
ID: 112194

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2022-09-01
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485

KB User's Guide - Documents Tab - Inactive Documents

Last updated on 2024-02-29
This document will discuss the Inactive document.
  • Group: KB User's Guide
  • Views this week: 77
  • Total views: 27080
ID: 36821

KB User's Guide - Document Expiration

Last updated on 2023-04-25
This document provides a broad overview of the document expiration process and what happens when a document expires.
  • Group: KB User's Guide
  • Views this week: 53
  • Total views: 4749
ID: 122419

KB User's Guide - Settings Tab - Notification Settings

Last updated on 2024-03-25
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.
  • Group: KB User's Guide
  • Views this week: 96
  • Total views: 30787
ID: 6279

KB User's Guide - Assessment Tab - Quiz/Survey Results

Last updated on 2023-07-24
The Results screen allows you to see which of your users has completed.
  • Group: KB User's Guide
  • Views this week: 61
  • Total views: 31123
ID: 43459

KB User's Guide - Stats Tab - Doc Events

Last updated on 2023-08-21
The Doc events stats uses data from the Comments and events log on each document. You may use one of 58 displays of information, or you may combine reports for more detailed information.
  • Group: KB User's Guide
  • Views this week: 46
  • Total views: 11604
ID: 112403

KB Author Training - Title, Keywords, and Summary Fields

Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...
  • Group: KB User's Guide
  • Views this week: 101
  • Total views: 33486
ID: 23189

KB User's Guide - KB Training - Watch the New Editor Training

Last updated on 2021-11-03
The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.
  • Group: KB User's Guide
  • Views this week: 43
  • Total views: 16217
ID: 104509

KB User's Guide - Documents Tab - LastUpdater filter

Last updated on 2023-06-12
The Last Updater filtering option is ideal for KB groups where most authors are submitting activation requests, as opposed to authors activating documents themselves. By selecting the LastUpdater column display, you may display the username of the ...
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 23814
ID: 18954

KB User's Guide - General Info - Manage Your Favorite Documents (for Internal Site only)

Last updated on 2023-05-26
Designating Favorite docs in your Internal KB is great if you often refer to the same set of docs OR if you often refer users to the same set of docs. All of your "Favorited" documents are easily accessed by using the showmyfavoritedocs "Quick ...
  • Group: KB User's Guide
  • Views this week: 45
  • Total views: 25431
ID: 18630

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Last updated on 2023-07-24
Once a document has been deleted (e.g. moved into the Trash queue) only someone with "Publish" rights can Purge the document content. This document explains how to Purge a document found in the Trash queue and will tell you what becomes of that ...
  • Group: KB User's Guide
  • Views this week: 70
  • Total views: 30685
ID: 5245

2020 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.
  • Group: KB User's Guide
  • Views this week: 53
  • Total views: 15979
ID: 104232

Document Review Mode [Glossary]

Last updated on 2021-11-02
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  • Group: KB User's Guide
  • Views this week: 54
  • Total views: 23914
ID: 52033

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