Results: 1-20 of 20

KB User's Guide - Settings Tab - Edit This Page button

Last updated on 2023-08-11
After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 25780
ID: 6276

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

Last updated on 2023-06-15
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 26815
ID: 18580

KB User's Guide - Documents Tab - Image Guidelines

Last updated on 2023-07-25
This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.
  • Group: KB User's Guide
  • Views this week: 35
  • Total views: 47009
ID: 4643

KB User's Guide - Documents Tab - TinyMCE Shorthand Codes

Last updated on 2022-04-05
This document explains how to use shorthand codes in the TinyMCE editor to quickly insert LinkDocs, IncludeDocs, and attachments, or to look up users.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 10166
ID: 114323

KB User's Guide - General Info - How to Create Accessible Documents

Last updated on 2023-08-25
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 11351
ID: 112389

KB Author Training - Title, Keywords, and Summary Fields

Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...
  • Group: KB User's Guide
  • Views this week: 40
  • Total views: 33532
ID: 23189

KB Author Training - Revisions

Last updated on 2023-10-18
This document describes the revision features of the KB document editor.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 36741
ID: 23631

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 128667
ID: 5238

KB User's Guide - Documents Tab - Quick Edit Buttons

Last updated on 2023-08-25
The "quick edit" button allows authors to jump directly into the the document editor for a given document without having to view the document review screen first. This document describes where to find the quick edit button under the Documents tab ...
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 26540
ID: 24428

KB User's Guide - Documents Tab - Document Style Guidelines

Last updated on 2023-03-01
This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...
  • Group: KB User's Guide
  • Views this week: 40
  • Total views: 60084
ID: 5304

KB User's Guide - Documents Tab - Review Mode Button Descriptions

Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 23552
ID: 19000

KB Author Training - Creating a New Document

Last updated on 2024-01-24
This document provides background information on the process of creating a new KB document. It also includes a training exercise that demonstrates the document editor's basic functionality. For detailed information about specific aspects of the ...
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 42259
ID: 23149

KB User's Guide - Documents Tab - Import & Export

Last updated on 2024-02-14
The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 32095
ID: 5249

KB Author Training - Body Field - Using the TinyMCE Editor

Last updated on 2023-08-17
This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 37647
ID: 23349

KB User's Guide - Documents Tab - Adding Images and Attachments

Last updated on 2024-02-29
There are several ways users can add images and other attachments to their documents, and each requires attention to key steps as part of the process. This document will introduce and outline these options.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 874
ID: 126951

KB User's Guide - Settings Tab - Group Spaces Screen

Last updated on 2024-05-07
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 26235
ID: 18597

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 4371
ID: 124321

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

Last updated on 2024-01-24
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 40376
ID: 14925

KB User's Guide - General Info - Quick Search Options

Last updated on 2023-12-04
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 30032
ID: 36726

KB User's Guide - Assessment Tab - Quiz/Survey Modules

Last updated on 2022-06-24
This document will walk you through the steps to create a Quiz/Survey Module in the Assessment tab.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 30579
ID: 44283

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