Results: 1-17 of 17

KB User's Guide - Documents Tab - Uploading Images and Other Attachments

Last updated on 2024-02-01
Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).
  • Group: KB User's Guide
  • Views this week: 43
  • Total views: 47218
ID: 5722

KB User's Guide - Documents Tab - Embedding user specific content in KB documents (HTML editor only)

Last updated on 2022-05-25
This feature allows authors to embed, in one document, content meant for specific individual users (e.g. allows a block of text to be visible only to a specified user who is a fully authorized internal user). When the activated document is rendered ...
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 25250
ID: 20307

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 46
  • Total views: 128691
ID: 5238

KB User's Guide - Documents Tab - Using the IncludeDoc Feature to Restrict Content

Last updated on 2021-06-01
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 28011
ID: 5236

KB User's Guide - General Info - KnowledgeBase Search Tips

Last updated on 2023-07-24
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 26183
ID: 44333

KB User's Guide - Documents Tab - Editing a Shared Document

Last updated on 2023-12-18
This document describes how the document edit screen will appear when you edit a document that has been shared by another group.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 2407
ID: 130402

KB User's Guide - Documents Tab - Left Navigation Bar Links

Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 51462
ID: 8537

KB User's Guide - Documents Tab - Document Searching and Sorting

Last updated on 2023-10-09
The Documents tab includes many ways to search for documents.
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 32944
ID: 5250

KB User's Guide - Documents Tab - Import & Export

Last updated on 2024-02-14
The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...
  • Group: KB User's Guide
  • Views this week: 28
  • Total views: 32107
ID: 5249

KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" option in the Group Spaces Screen

Last updated on 2023-06-01
This document explains how to hide restricted documents from internal live site Search results.
  • Group: KB User's Guide
  • Views this week: 26
  • Total views: 24457
ID: 12074

KB User's Guide - General Info - View Your Institution Sitemap

Last updated on 2023-06-30
Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 26960
ID: 55719

KB User's Guide - Stats Tab - Document Views by User

Last updated on 2023-08-21
Should there be an occasion where KB admins need to know which of their group members has viewed a document in their internal KB site, the Document Views by User function will prove most useful. This document will show you how to use the filters to ...
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 25264
ID: 22314

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 4382
ID: 124321

KB User's Guide - Documents Tab - Review Mode Button Descriptions

Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.
  • Group: KB User's Guide
  • Views this week: 23
  • Total views: 23562
ID: 19000

KB User's Guide - Assessment Tab - Dropbox

Last updated on 2023-04-21
This document describes how KB Admins can create a dropbox for their internal users (e.g. trainees, students, etc.) to upload files to.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 11096
ID: 6272

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

Last updated on 2023-08-25
This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 29253
ID: 11800

KB User's Guide - Documents Tab - Status

Last updated on 2023-05-11
This document discusses how each document status is defined.
  • Group: KB User's Guide
  • Views this week: 30
  • Total views: 140462
ID: 5234

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