Password Creation: COM, Technology Solutions, AITS
Recommended rules for successful password creation
Create passwords 16 characters or longer
At Netid Center, the place UIC people use to set and change their institutional password, there are extensive password rules. Here's a helpdesk article that describes them.
However, there are some additional password rules that are not explicitly mentioned that make shorter passwords (12-15 characters) often unsuccessful without any error messaging at the time the password is created. To avoid this difficulty, create passwords longer than the stated minimum. 16 characters or longer will avoid these problems.
Sync password
If your password is 16 characters or longer and you are having difficulty accessing services, there are a couple troubleshooting steps you can take on your own:
- check the Technology Solutions Status page to see if there are known password creation problems at the moment. Many services under "Information Security" can affect successful password creation or successful authentication. Here is a link to the Service Status page, and you can scroll to the Information Security section.
- If no known password creation or authentication problems, attempt a Password Sync. Here is the article from Technology Solutions about Password Sync.