Vetstar - Client Services & Business Office Training

The following articles explain the common setup an procedures followed by Client Services.

Systems Overview

Get Help

  • IT@vetmed.illinois.edu: For assistance with computer hardware and software issues.
  • HIS@vetmed.illinois.edu: For Vetstar access and related issues. 
  • Medrec@vetmed.illinois.edu: For Medical Records
  • Knowlegebase (KB) on the web: https://answers.uillinois.edu/illinois.vetmed/  
Note: there is an icon  for the KB on all Vet Med PCs

Vetstar Training Materials

CSR Dashboard

Vetstar - Logging into Vetstar
Vetstar - Quick Commands 
Vetstar - Navigation Tips and Tricks
Vetstar - Client / Patient Account Lookup and Home Screen Overview
Vetstar - Creating a New Client / Owner Account
Vetstar - Add a New Patient to an Account
Vetstar - Registering a Patient
Vetstar - Client Communications Screen
Vetstar - Discharging a Patient

Important Alerts & FAQs 

rDVM - Do NOT share Patient Information Procedures