Endpoint Backup, CrashPlan, Escalation

CrashPlan is backup software provided as a service by the WebStore.

CrashPlan posts announcements, updates, and incidents at their support website here: https://support.crashplan.com/hc/en-us/sections/9166192994445-CrashPlan-for-Enterprise-Announcements

For issues not addressed there, users can put in a ticket to Technology Services by sending an email to WebStore@illinois.edu with "CrashPlan" in the subject.