Zoom - Signing in via SSO (Required)

To sign into Zoom, it is required to use the Single Sign-On (SSO) method instead of the usual entering of an @illinois.edu email address and password. If you have signed in the normal way, you may have to delete that Zoom account through Zoom in order to avoid having conflicting Zoom accounts.

Signing in via Single Sign-On (SSO)

  1. At the login screen, click SSO toward the bottom left identified by a key icon.  
    DO NOT enter your @illinois.edu email and password into the sign in window shown below.  If you have done so, you have likely created a duplicate Free Zoom account in that email and should contact your IT department to see about it getting deleted so there are no issues.

    Image of login screen with SSO highlighted/

  2. If prompted, enter Illinois into the domain to make it illinois.zoom.us.

    Image of Domain Screen for SSO

  3. Click Continue.  Done!  You may continue on to Zoom, or you may be redirected to a Shibboleth sign in page to verify your identity.

Note: This applies to every way you are signing into Zoom (e.g. Zoom.us website, Zoom application, joining a Zoom meeting, etc.).

If you have any questions or need assistance, please contact your ACES IT Pro. You can find your department's IT contact information here: https://techsupport.aces.illinois.edu/departmental-it-offices

KeywordsSingle sign on issues zoom.us   Doc ID108920
OwnerKyle B.GroupAnswers @ ACES
Created2021-02-09 10:56:26Updated2021-09-23 18:21:18
SitesUniversity of Illinois - College of ACES
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